Food and Beverage Services Manager

Scenic golf course and North Shore mountain views surround the clubhouse featuring our Lakeside Grill lounge restaurant large patio event space. The Lakeside Grill's relaxed atmosphere perfectly complements the exquisite West Coast fare, where everything is prepared with thoughtfully selected and locally available ingredients. We’re looking to welcome a creative, curious, and motivated Food & Beverage Services Manager to join our energetic and professional team, in the relaxed-but-lively food and beverage spaces.

A facility of this caliber requires a hands-on leader who is authentic, accountable, communicates exceptionally, and brings their best talents forward. Candidates must have strong collaborative and consensus-building skills, be constant learners, lead with positivity, and enjoy working with a team to create experiences worth talking about.

Reporting to the golf course General Manager and joining our passionate Mayfair Lakes Golf & Country Club leadership team, this year-round role is well supported and collaborates with our Executive Chef and Event Managers - the depth of knowledge and years of experience within our existing service and culinary team is truly exceptional.

Responsibilities

• Recruit, train, inspire and lead the front of house, event, and on-course food and beverage teams
• Work alongside and hands-on as needed to deliver restaurant and event service
• Work cross-functionally with the Executive Chef and Event Managers to ensure that the - Guest experience consistently exceeds expectations
• Schedule, coordinate and train all F&B Team Members to ensure that service is economical and according to the Department Service Standards
• Enhance the Guest experience and maximize revenue with attention to ambience, suggestive selling and Team Member training; maintain a positive and professional approach
• Prepare all necessary data for the budget and take corrective action where necessary to help meet financial goals
• Develop beverage pricing strategies with a wise product mix and presentation ideas to fit the market
• Embody and drive our Core Values: Be Real, Own It, Bring Your Best, Succeed Together

Candidate Profile

• Five years of experience in a supervisory/management restaurant role
• Exceptional leadership, communication and strategic skills
• Solid à la carte best practices understanding; event experience is an asset
• High degree of administrative and executive ability, especially in terms of problem-solving and decision making
• Ability to work efficiently in a fast-paced environment while keeping humble, calm, and positive
• Strong emotional intelligence skills and able to embody the GolfBC leadership standards
• Organized, detail-oriented, creates a refined experience
• Embraces our core values

Be Real: Communicate with honesty, openness, and respect.
Own It: Take responsibility and show passion. 
Bring Your Best: Provide new ideas and seek opportunities for growth.
Succeed Together: Show compassion; appreciate uniqueness. 

Benefits

• $70,000 to $80,000 annual salary
• Performance bonus
• Event surcharge (gratuity)
• 15 days paid annual vacation
• Robust extended health benefits package, upon start, 100% employer-paid
• Flexible Health Spending Account
• RRSP matching, after service duration milestone achieved
• FREE GOLF at GolfBC courses
• Cell phone allowance
• Free meals while on shift
• Professional development opportunities
• Working for an employer that gives its Team Members a world-class experience; 2024 Employees First Award Winner and 2023 Employer of the Year

How to Apply
Submit your resume online to Mike Smedstad, General Manager at www.mayfairlakes.com/about/careers

About GolfBC
The GolfBC Group, a Vancouver-based golf and resort management and investment company, is defining a higher standard of quality and consistency among premier golf destinations. Since 1989, GolfBC has been creating premium golf destinations, desirable career opportunities, and master-planned golf communities in British Columbia and Hawaii. Our courses include:

• Nicklaus North Golf Course (Whistler)
• Gallagher’s Canyon Golf & Country Club and the Pinnacle (Kelowna)
• The Okanagan Golf Club (The Bear and The Quail, Kelowna)
• Olympic View Golf Club (Victoria)
• Mayfair Lakes Golf & Country Club (Richmond)
• The Gold, Emerald and Blue courses at Wailea Golf Club (Maui)

Join us in living our Purpose: To enrich lives and inspire connection