Performance Measurement Specialist

Closing Date: July 26, 2024
1 Year Internship Contract
MNO’s culture is at our core

The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.
Click here to learn about the Métis Nation of Ontario, and help you decide if we are the right fit for you
What We Can Offer You

• 4% Vacation pay
• Pension plan
• Annual paid two-week holiday closure in December
• 16 paid public and employer holidays
• 15 paid health & wellness days
• Challenging, multi-disciplinary work environment that fosters learning and professional development
• Substantial educational incentive to promote personal and professional growth
• An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
• Other perks
• Employee Assistance Plan
• Telemedicine plan
• Goodlife corporate membership discount
• Bell Mobility's exclusive partner program
• Staple's corporate discount
• Dell member purchase program
• Mark's corporate discount

The Métis Internship Program (MIP) invests in committed, talented graduates seeking a great opportunity to start and accelerate their careers. It's a paid, one-year developmental opportunity to grow top talent while delivering important public services to the Métis people of Ontario. Individuals who have graduated or will graduate with a recognized degree, postgraduate certificate or diploma within the last 12 months may apply.
About the Role
The Performance Measurement Specialist Intern supports the branch management team with the operational processes required for the branch’s overall effectiveness and efficiency in terms of ongoing operational program performance following MNO’s strategic goals. This position will support performance measurements, quality control, and reporting. The Performance Measures Specialist Intern will monitor program administrative data and report consistently with the funder's expectations and MNO standards. This position will work directly with the Branch Director and management team to identify and mitigate performance risk, identify service and spending trends, and create plans to adapt as necessary to protect the interest of the MNO and its programs.
What you will be doing

• Supports performance measures and accountability frameworks to ensure the funding directives are met by funding agreements and MNO standards.
• Contributing to project planning, budgeting in compliance with funding contracts, and overall Branch operational plans.
• Interpreting program data and financial spending to identify trends in program usage and make recommendations for services, programs, and systems improvements.
• Generate comprehensive reports using program qualitative and quantitative data for internal and external use.
• Complete program evaluation with the support of the Management and provide recommendations for improvement and insights to optimize performance.
• Support staff training and development in areas relating to data collection, documentation repository requirements, and system processes using the OHATS case management database and Databasics.
• Maintaining accurate records, including financial and contract deliverables, reporting, and adhering to funding deadlines.
• Conducting and reporting a feasibility analysis for proposed projects.
• Providing support to the Director and Program Managers as needed.
• Other duties as reasonably assigned.

Qualifications

To meet funding parameters, candidates must:

• Be a citizen of the MNO (Métis Nation of Ontario)
• Have graduated within the last year
• Have an education in the field of study relevant to the Internship
• Post-Secondary Education graduate.
• experience in monitoring, tracking, and reporting performance measures.
• Experience in performance measurement, KPI, or project management preferred.
• Experience with client case management systems, specifically quality assurance and data analytics.
• Demonstrated analytical and evaluative skills to assess compliance and accountability.
• Demonstrated analytical, research and problem-solving skills to identify, analyze and recommend solutions to complex or contentious program issues.
• Knowledge of performance measures, financial modelling, and data analysis methods.
• Strong skills in Microsoft Suite – particularly Excel.
• Strong communication skills – verbal and written.
• Strong desire to act in the service of the Métis citizens, to advance and uphold rights and culture
• A post-secondary degree or certification in a related field or equivalent combination of education and experience
• A high degree of technology literacy and proficiency in standard office equipment
• Advanced communication skills, both written and verbal
• Superior organization skills and time/priority management managing others, including the design and implementation of project work plans
• Elevated levels of problem-solving and analytical skills
• Demonstrated ability to motivate, lead and work effectively with others in a supervisory capacity
• Demonstrated understanding of policies, processes, practices, and documentation used to deliver program services or the Branch mandate
• Bilingualism (considered an asset)
• Registration and Qualifications with the Ontario College of Teachers (considered an asset)

Preferred

• Knowledge of Métis-specific and broader Indigenous key challenges, programs, and services available to address them.
• A post-secondary degree with education, business, or statistics courses.

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.
Please email human resources if you require an accommodation during the hiring process.

Special Services Organization
The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the employee has a valid medical exemption. This condition of employment is effective for all employees, full or part-time, permanent or contract, whether working remotely or not, as of November 1, 2021.

The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).