SUMMARY: The National Account Manager engages with customers in the showroom and helps them with their product selection and design.
Work Hours: Monday to Friday from 08:00 AM to 05:00 PM.
To perform this job successfully, the individual must be able to do the following:
- Account Management & Business Development: Develop and maintain strong relationships with key accounts, ensuring customer satisfaction and loyalty.
- Manage day-to-day interactions with big box retailers, addressing inquiries, and providing effective solutions.
- Identify and pursue new business opportunities to expand the company's product portfolio and market presence.
- Collaborate with the sales team to drive revenue growth and achieve sales targets. Market Analysis:
- Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences.
- Utilize market insights to identify areas for business growth and product development.
- Negotiation and Contract Management:Negotiate contracts and agreements with clients, ensuring mutually beneficial terms.
- Effectively manage contract renewals and modifications as needed.
- Cross-Functional Collaboration: ·Collaborate with internal teams, including marketing, logistics, and product development, to ensure seamless execution of sales strategies.
- Provide feedback to contribute to product improvement and innovation.
Additionally the candidate must meet the following Education and/or Experience requirements:
- Industry retail sales experience is required.
- Excellent oral and written English language communication skills.
- Provide high level of customer service.
- Good organizational skills.
- Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window based environment.
- Availability to work on Saturday.
- Fluent in French and English.
This role has the following physical demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk.
- The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Benefits: MSI offers a comprehensive benefits package that includes:
- Referral, Holiday, and Annual Bonuses
- Annual pay increases
- Paid Time Off
- Medical, Dental, and Vision Insurance
- Company-paid Short Term and Long Term disability;
- Company-paid Life Insurance
- Tuition Reimbursement
- Traditional and Roth 401(k) plans with company matching contributions
- Charitable donation matching programs
- Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.
About MSI: Founded in 1975, MSI is a leading supplier of flooring, countertop, wall tile, and hardscaping products in North America. Headquartered in Orange, California, MSI also maintains over 30 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of quartz, porcelain, ceramic, LVT, natural stone and glass products imported from over 36 countries on six continents.
Over the years, MSI has been the recipient of many prestigious awards including:
- Top 5 fastest growing companies - OC Business Journal
- Supplier Diversity Award - Home Depot
- #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
- Top Workplaces Award winner multiple times - Top Workplaces
- MSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group.MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.