Supervisor

Pop’s Cannabis is a fast-growing recreational cannabis retailer that is focused on providing you speedy service while taking the guesswork out of the green. Founded with roots in northern Ontario, we have grown from our first store in Sturgeon Falls to 31 locations across Ontario with many more coming in 2024! At Pop’s Cannabis we pride ourselves on delivering an authentic, genuine, and approachable retail cannabis experience to the communities we “Pop” up in. We believe our people make all the difference, with individuals on our team who are passionate, knowledgeable, and educated on the Canadian cannabis industry. Join us in breaking down the stigma’s around cannabis use, promoting cannabis education, and uplifting the communities we call home.

What we offer?

We offer competitive pay, employee discounts, a team focused environment, and most importantly, a place to grow. As we continue to expand we always look identify and develop internal talent for individuals who are hungry to take their careers to the next level.

The Role

Reporting the manager on duty, as a Supervisor you will be responsible for leading exceptional guest experiences by having authentic and genuine conversations with guests to create a community around the Pop’s Cannabis Co brand/store. You will guide patrons through of our curated assortment, which will earn their trust, credibility, loyalty, and create a positive and inclusive environment for anyone (19 ) who steps through our doors. The ideal candidate will have a passion for cannabis, be hard working, adaptable, and come with either retail cannabis, hospitality, or customer service experience.

If you are someone who is a team player, passionate, motivated, with a growth mindset, this could be the position for you!

Responsibilities:

- Build positive community relationships
- Be a positive and charismatic brand ambassador
- Continuous education and have a full understanding of our assortment
- Complete transactions, owning the entire path to purchase
- Adhere to regulations, compliance, standards and best practices to achieve desired results
- Inventory Management
- Maintain the integrity of the location, assuring safety and cleanliness are top of mind
- Drive performance, comprehensive understanding of KPI's

- Help us create a positive and vibrant in-store experience

-Opening/Closing the store including, float counts, closing the POS/debit terminal batch, end of night reporting

Qualifications:

- Previous experience in retail, hospitality or customer service industry

- Responsible and reliable
- Ability to multi-task in fast paced environment
- Excellent communication skills
- High Integrity, High Energy,
- Passionate in connecting communities through cannabis
- Basic skills in using digital platforms

Required Attributes:
Our Team Members must posses the following attributes:

Hospitality focused

Experience
Authenticity
Respectful
Teamwork

Additional Requirements:

* Completion of CannSell certification upon offer
* Successful completion of criminal background check
* Must be flexible to work evenings and weekends as required
* Must be a minimum age of 19 years old

Thank you for your expressed interest in joining Pop's Cannabis Co.

Job Types: Part-time, Permanent

Pay: $17.00-$19.00 per hour

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Supplemental pay types:

• Overtime pay

Application question(s):

• What does hospitality mean to you?

Education:

• Secondary School (preferred)

Experience:

• Retail Cannabis: 1 year (preferred)

Licence/Certification:

• Cannsell (required)

Work Location: In person