Clinical Manager (PACU/DSU/POAC) - Full-time

• The primary role is to provide operational management and clinical leadership for PACU, DS, & POAC at Queensway Carleton Hospital (QCH).
• This includes accountability for coordinating quality patient care, promoting and maintaining a professional practice environment, fostering a culture of continuous performance improvement, ensuring patient/staff safety, participating/leading initiatives, and managing implementation of the QCH vision, mission, values and strategic plan at the unit/program level.

Provision of Care/Services:

• Coordinate patient care/service with members of the health care team, patients, families, inter-departments, and community agencies.
• Ensure a safe environment for patients, staff, and visitors in accordance with health and safety legislation, through regular monitoring and prompt investigation of health and safety concerns.
• Ensure the delivery of patient care meets the standards of QCH and the College of Nurses of Ontario and other professional disciplines, where applicable.

Leadership/Communication:

• Develop, demonstrate, and maintain honest, open, and clear lines of communication with all members of the health care team, physicians, other departments, community groups, and agencies that promotes engagement, trust, and cooperation.
• Model positive acceptance towards change and support others to adapt to change.
• Create an environment that promotes professional practice, evidence informed practice, innovation and accountability.
• Contribute to policy and procedure development/review.
• Provide an environment that promotes continuous learning and professional development for staff and students.

Resource Utilization / Management:

• Ensure the alignment of human, financial, and physical resources for the delivery of safe, effective, efficient care and service.
• In collaboration with the Director, develop, monitor and interpret the unit capital and operating budgets to maximize financial resources for patient care.
• Respond to, investigate, establish plans to, and follow up with arising issues, complaints, and incidents.
• Manage labour relations issues in accordance with respective college requirements, contractual obligations, and registration and license requirements.
• Provide performance evaluations and feedback to staff.

Quality Improvement:

• Create alignment between the improvement efforts on the unit and the strategic priorities of the hospital.
• Coordinate the implementation of quality improvement activities.
• Evaluate current practice; plan and implement change based on patient care requirements, health care trends, new technology in alignment with regional/provincial/national standards and guidelines.
• Work closely with hospital leaders, physicians, patients and staff to ensure that any quality, accreditation, patient safety or other improvement initiatives are undertaken with stakeholder input and support.