Ricoh is currently looking for a career-oriented individual to support a front desk or high volume mail room and copy centre. In this position, the selected candidate will be responsible for managing, operating and overseeing a fleet of office equipment; including copiers, printers, scanners, faxes and multi-function devices. In addition, the primary focus is building relationships with customers while providing important office support.
DUTIES AND RESPONSIBILITIES
Courteously meet and welcome customers and general members of the public
Answers, screen and direct all incoming calls
Assist visitors with visitor badges
Responsible for meeting room schedules
Review and update internal telephone directory
Monitor and ensure the reception and kitchenette areas are kept tidy and projects a business-like image
Check and clean boardrooms rooms
Perform administrative support tasks
Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
Delivery of mail and printing projects throughout the customer’s site
Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
Download jobs from email or print queue, sizing, reproducing, sorting and finishing
Establishing and maintaining quality controls to ensure work accuracy
Order and replenish inventory supply
Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines
Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
Data entry
Running reports
Keeping logs of downtime, repairs and meter charges of all copiers/printers on site
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