IT Lead

Sprung Studiosis looking for an experienced IT Lead to join our team!

We're interested in hearing from a skilled individual who can provide leadership and oversee the design, installation, implementation, operation, maintenance, and support of all department computer-based information systems.

We want to hear from you if you have previous experience handling and maintaining active directories, internal networks, on-site and off-site backups, configuring software at the command line level, and expertise in network security.

Who we are:

Sprung is a globally recognized partner for the games industry and has worked on some of the biggest games for clients such as EA, Microsoft, Bethesda, SEGA and many more.

Our Values:

We make Sprung Studios a great home for people who love making games by setting a high bar for diversity and inclusion, and fostering a fair, collaborative, high-performing culture.

To get there, we're driven by a few simple beliefs.

We believe:

• that people work better when they have a healthy work/life balance (no overtime or crunch)
• in mental health being a primary focus for our studio
• that people work better with a mixture of remote and in-person collaboration
• that teams win together only when they are both diverse and inclusive.
• in leveraging our strengths, knowing our weaknesses, and being honest about both is the best way to succeed, whether that's in the office or in a game.
• that work can be a place where you make lifelong friends, partner with ambitious teammates, and embrace the joy of making games.
• that these beliefs will help us surface the best ideas, challenge the status quo, and ultimately make better games.

Key Job Responsibilities:

Project Coordination / Management

• Fully own the IT initiatives and infrastructure at Sprung Studios
• Supports, prioritizes and directs IT initiatives across both offices
• Coordinates and provides functional guidance, supervision, and management support to IT team member
• Assists with developing work objectives and advises Senior Management on critical issues related to system problems
• Assigns and coordinates workload based on Studio priorities
• Participates in project budget preparation and tracking of project expenditures
• Provides input into performance appraisals and performance reviews
• Engages in training for IT counterpart in the UK

Planning, Designing, and Implementation

• Assumes the project leader's role in all planning, designing, and implementation aspects
• Establishes architectural and process guidelines and standards to support consistent best practice methods
• Performs certification and quality assurance reviews to ensure systems perform by required standards
• Assists management in incorporating improvements into operating budgets
• Ensures minimal impact on end users during implementation phases

Systems Management and Support

• Investigates and resolves problems
• Monitors and maintains backup/recovery systems
• Ensures proper documentation and configuration information is maintained
• Helps streamline information technology operations
• Develops, implements, and maintains start-up and shutdown procedures
• Analyzes network utilization and traffic patterns
• Monitors and adjusts systems to ensure optimum performance
• Monitors system capacities/activities to ensure optimal usage

Security

• Responsible for developing, implementing, maintaining, and reviewing security standards and procedures to ensure only authorized individuals have access to the network, data, and information
• Implements, maintains, and monitors network perimeter defense systems (e.g., firewall and intrusion detection)
• Implements, maintains, and monitors network remote access systems
• Monitors, investigates, and reports on inappropriate access or use of information systems
• Ensures security standards are implemented on all new projects
• Ensures anti-virus definitions are up-to-date

Related Key Work Activities

• Manages client compliance
• Sets up user accounts and access permissions
• Monitors performance and maintains systems according to requirements
• Maintains internal infrastructure for WAN, LAN, and VPN connections
• Manages software licenses across the organization
• Evaluates productivity tools and other products for possible implementation
• Participates in the negotiation of Information Systems equipment, software, and service purchases
• Acts as liaison with business units, outside agencies, vendors, suppliers, consultants, and end-users
• Manages network servers and all hardware/software

What You Bring:

• Baccalaureate degree with a major in Computer Science
• Advanced knowledge of computers, networks, protocols, and telecommunications
• Supervisory and mentoring experience
• Experience with Active Directory and Networks (LAN, WAN, and VPN)
• Extensive knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
• Strong research and organizational skills
• Advanced analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Familiarity with Mac and Windows operating systems
• Experience with Google Suite
• Ability to work with international clients in a limited time frame

Why work at Sprung Studios?

• Competitive salary and benefits
• Personal time off benefit
• Health and RRSP Matching benefits
• Diverse work environment
• Early finish on Fridays
• Studio-wide paid winter holiday shutdown
• A positive working environment with fun and friendly team members
• An excellent work-life balance
• Regular team outings

Sprung Studios is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age. Applications are encouraged from all sectors of the community. We're committed to reply to each application and look forward to contacting you.

This is not a remote position.

No agencies, please!

Website: http://www.sprungstudios.com

Job Type: Full-time

Pay: $70,000.00-$90,000.00 per year

Benefits:

• Casual dress
• Company pension
• RRSP match

Schedule:

• Monday to Friday

Education:

• Bachelor's Degree (preferred)

Experience:

• Information Technology: 4 years (preferred)

Work Location: In person