Application Analyst 2

Application Analyst 2

Regular Full Time – CUPE 402

Surrey Police Service (SPS) is Surrey’s new municipal police agency. The transition from the RCMP to SPS is well underway and SPS has spent the past three years building a local, modern, accountable police service for Surrey residents. On November 29, 2024, SPS will become the police of jurisdiction, assuming responsibility for policing and law enforcement in Surrey.

SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. We have already hired over 400 employees and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.

POSITION OVERVIEW:

Surrey Police Service (SPS) has an exciting opportunity for an Application Analyst 2 to join our Support Services Bureau. The Application Analyst 2 will investigate and analyze business information systems to meet SPS’ business needs.

The successful candidate will formulate and define the scope and objectives of business systems, ensure deliverables adhere to quality control standards, and work as part of project teams to enable the successful delivery of IT solutions that meet client and business requirements. The candidate will act as a specialist within the team and act as a resource for more junior team members.

Reporting to the Application Services Manager of the Information Technology team in the Support Services Bureau, the incumbent will:

• Perform analysis, design, development, implementation, documentation, and maintenance of commercial, off-the-shelf (COTS) and custom software applications for both new and existing business and technical information systems.
• Formulate and define system scope and objectives through research and fact-finding to develop or modify complex information systems for SPS needs.
• Support the budgeting process by estimating efforts and resources required for project phases and monitoring expenditures or variances.
• Prepare detailed specifications from which programs and sustainment documentation will be produced, including but not limited to instructions and standard operating procedures.
• Analyze and revise existing system logic difficulties and documentation, as necessary.
• Other job-related duties as assigned.

The candidate will have the ability to establish and maintain effective working relationships with internal and external parties. The successful candidate will be an effective communicator with strong presentation skills and be a strong team player that values collaborative relationships. The incumbent will also be a self-starter who can work independently to meet deadlines, with an ability to work with confidential material.

APPLICANT QUALIFICATIONS:

A degree in a related field from a recognized institution plus two years related experience or, an acceptable equivalent combination of education and experience. Related experience includes:

• experience in a hands on technical role, working with programming tools, languages, and technical procedures;
• experience working in cross functional teams, including developers, business analysts, and end users;
• experience in translating complex technical concepts into clear, understandable language for non-technical audiences;
• experience in diagnosing and resolving technical problems;
• experience with software development life cycle (SDLC).
• Relevant certifications (i.e., ITIL) is considered an asset.
• The successful candidate must be able to obtain and maintain the required level of police security clearance.

Interested applicants are asked to apply online to our Careers page by 4:00pm on Nov 6th, 2024. For updates on recruitment opportunities and other Surrey Police Service news, follow us on LinkedIn, Instagram, Facebook, and X.

This position is unionized represented by CUPE Local 402. The salary range for this position is $47.52/hour -$53.84/hour (pay grade 27) based on 2024 Rates.

Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.