Manager, Business Management Audit Technology

Work Location:

Hours:

Line of Business:

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Job Description Summary

Global Audit is a team of trusted Internal Audit professionals that interact with every part of the Bank to provide strategic guidance and independent oversight. Through due diligence, and with a strong sense of integrity, we help mitigate potential risks to our business. At the heart of Internal Audit is our specialization in all the businesses across the bank. Safeguarding the reputation of TD's good governance depends on us.

Professional Practice is the "foundation" and operations for Global Audit and consists of high performing teams that focus on Strategy, Operations, Audit Methodology, Audit Technology, Talent/People programs, Business Management, Regulatory and Reporting/Analytics.

Job Description / Accountabilities:

• This manager role is an important member of the Business Management Audit Technology team and reports to the Senior Manager, Business Management Audit Technology.
• Business Management Audit Technology is a team that resides within the Audit business and provides technical support for all the Divisions related technology which includes any required configuration of Audit's electronic working paper system.
• Accountabilities including, but are not limited to, the following:
• Provide technical support to promptly resolve escalated incidents.
• Support complex applications, systems development, configuration, testing, debug, and documentation.
• While this role is not a direct people manager position there is an expectation that this role will act as the "manager in charge" and provide ongoing mentoring, feedback, leadership support and oversight of key processes and projects within the Division.
• As a subject matter expert in Audit related technology contribute and lead complex, business-specific projects and initiatives and play an instrumental role in identifying, designing, and testing solutions and supporting their implementation.
• Plan, lead, manage and/or oversee a diverse set of activities and integrate them effectively.
• Assess, identify, escalate key issues appropriately and recommend actions.
• Take business requirements, then develop functional, technical and solution designs for an application and/or system.
• Support management of products, systems, applications, and services for the Audit Division to support them in meeting business objectives and goals.
• Assist in other operational activities for the Audit Division, as needed, including identifying and recommending opportunities to enhance productivity, effectiveness, and operational efficiency.
• Work in close partnership with various stakeholders to meet needs of the Audit Division.
  

Job Requirements

• Undergraduate Degree or Technical Certificate.
• 7 years relevant experience.
• Expertise in development, configuration, testing, application support, data analysis and reporting techniques.
• Proven technical support including operations is highly valued.
• Minimum 3 years’ technical experience working with SharePoint Online & Office 365.
• Solid understanding of SharePoint Online, Office 365, One Drive, SharePoint workflows, and Microsoft Teams.
• Prior experience with SharePoint Migrations to provide guidance, expertise on the migration of various workloads/content to SharePoint Online and resolve outstanding issues post migrations.
• Prior experience with Connected Risk, Archer, Jira, and Confluence is highly valued.
• Working experience with Power Platform (Power Apps, Power Automate, Power BI) and related foundational knowledge and best practices.
• Ability to work autonomously as a lead within a specialized business management function and provide work direction, seasoned specialized knowledge, advice and guidance to various stakeholders and team members.
• Willingness and strength in providing guidance and influencing multiple teams across a broad spectrum of initiatives.
• Aptitude in exercising sound judgment while making decisions.
• Strong collaboration facilitation skills, be able to work with teams to understand requirements, provide solution recommendations and communicate effectively in both oral and written form.
• Excellent relationship management skills with strong technical/business acumen and ability manage multiple tasks with varying deadlines.
• Strong analytical and problem-solving skills.
• Audit related experiences is beneficial but is not required.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.