The Caseworker provides day to day residential support and guidance to adults attending a two-week Withdrawal Management Service. They are responsible for client intakes, assessments, treatment planning, program facilitation and care delivery. This is a rotating shift position. |
Qualifications:
*NOTE: For some jobs, you may be required to provide validated educational documentation. Education/Certifications:Responsibilities:
Program Operations:
· Completing the initial assessment and client history upon admission
· Facilitates client admissions in a courteous, non-judgemental, and expeditious manner.
· Developing and implementing individualized recovery plans specific to identified client needs, goals and objectives.
· Completing ongoing assessments and evaluation of client needs and modification of personal recovery plan as required (includes discharge plan)
· Check on clients to ensure personal safety, especially when experiencing withdrawal symptoms.
· Immediately reporting critical incidents to the on-call supervisor or the WMS Supervisor
· Daily follow up of resident chores to ensure completion.
· Carefully assisting residents with their medication and documenting same
· Documenting accurately and in a timely manner personal observations, other interventions, and evaluation of effectiveness provided by team.
· Providing consistent routine care according to policy and procedure manual and promptly identifying potential problems and inconsistencies to the Supervisor
· Plans, prioritizes, and helps co-ordinate the client care delivery at the commencement of each shift.
· Explaining/reinforcing information provided to client, WMS team, etc. in a consistent and professional manner.
· Communicates and interacts appropriately with clients, demonstrating a non-judgmental approach, sensitivity, empathy, understanding, support, and respect for the worth and dignity of the individual.
· Participates in facilitating lectures/workshops within SA or the community as required.
Program Administration:
· Assists with orientation of new staff.
· Maintaining accurate client records
· Relays pertinent information related to client concerns, staff performance issues, operational issues, community issues, etc. promptly to appropriate personnel.
· Maintains healthy working relationships with other NWT Resource Centre staff, allied professionals, and other referral parties.
· Follows formal lines of communication as identified by WMS organizational structure.
· Attending all scheduled staff meetings
· Provides assistance to other units within the NWT Resource Centre as required where skills permit and where operationally feasible.
· Performs routine phone duties to expedite client admissions and general reception in accordance with WMS protocols, practices, and procedures.
Health, Safety & Security:
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