As a project manager you will join a team that is smart, innovative and passionate about providing the best service in the internet online market research industry. You will be a part of an experienced Operations team. You will get firsthand experience meeting clients and get to know how we never fail to provide the first-class service that Dynata is known for in the market. This is a job for a team-player with ambitions that is not afraid of taking decisions and accepting new challenges! You will receive extensive training in client management, coordination of internal teams and how to effectively manage multiple projects simultaneously.
Responsibilities
- Manage full service, sample only, ad hoc, tracking, national and international projects.
- Set up and implement new and on-going projects. Set client expectations and project delivery timelines.
- Ensure clear communication and outline of project requirements and timelines with other teams that are required to complete and successfully deliver the project.
- Project coordination with other client service groups.
- Project coordination with external partners including translation agencies and network partners.
- Ensure timely delivery by all groups involved in all project phases.
- Provide timely status reports, project analysis and recommendations.
- Prepare invoices.
- Proactively identify project risks and develop risk mitigation plans.
- Ensure that projects are delivered on time, on budget and meet the client’s requirements.
- Perform customer relationship management. Develop and maintain strong relationships with assigned account teams. Understand key client issues and objectives.
- Work with Direct Client Services Satisfaction survey
- Potential to ensure regional team reports are submitted in a timely fashion.
Skills And Attributes
- Excellent knowledge of English (as a company language)
- Excellent knowledge of German
- Demonstrates highest level of ability in all aspects of communications.
- Excellent problem-solving ability.
- Expert proficiency in Microsoft Office, Word, Excel and Power Point.
- Must be a team player with excellent communication skills and the ability to work as part of a multi-functional / international team and to work with all levels of personnel within the organization.
- Must be able to work alone, yet able to proactively collaborate with team members.
- Demonstrate the ability to work in a dynamic atmosphere with rapidly shifting projects and priorities.
Experience
- 2-3 years of equivalent work experience.
We Offer (bonus, Benefits)
- Learning Management System available through the Intranet providing free access to nearly 500 on line training modules and personal development programs
- Medical benefits
- Travel insurance with global coverage
- Additional paid time off
Dynata is the world’s largest first-party data and insights platform. With a reach that encompasses 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. Dynata serves nearly 6,000 market research, media and advertising agencies, publishers, consulting and investment firms and corporate customers in North America, South America, Europe, and Asia-Pacific. Learn more at www.dynata.com.
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.
For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.