Respond to incoming calls/mails promptly and professionally addressing customer inquiries, providing information, resolving issues efficiently and receiving bookings accurately. · Record all duties, enquiries, complaints as per the company MIS · Make outbound calls/mails/whatsapp texts to follow up on business development from retail customers, addressing customer concerns, follow up with drivers regarding duty allocations and any other concerns to ensure all duties happen efficiently. · Make outbound calls/texts to riders to follow up on their scooty installment payments and keep a record of the same.
Job Types: Full-time, Permanent, Fresher
Pay: ₹11,731.77 - ₹17,558.03 per month
Benefits:
Schedule:
Supplemental pay types:
Work Location: In person