Responsibilities:
1. Sales Leadership:
- Develop and implement effective sales strategies to achieve and exceed revenue targets.
- Lead and motivate the sales team to deliver exceptional performance.
- Identify new business opportunities and build strong relationships with clients.
- Conduct market research to stay informed about industry trends and competitors.
2. Operations Management:
- Oversee the day-to-day operations of the HCI stores.
- Ensure efficient inventory management and product availability.
- Streamline processes to enhance overall operational efficiency.
- Collaborate with other departments to optimize cross-functional workflows.
3. Team Development:
- Recruit, train, and mentor sales and operations staff.
- Foster a positive and collaborative work environment.
- Conduct regular performance evaluations and provide constructive feedback.
- Implement training programs to enhance team skills and knowledge.
4. Customer Service:
- Maintain a high standard of customer service to ensure customer satisfaction.
- Address customer inquiries and concerns in a prompt and professional manner.
- Work closely with the customer service team to resolve issues and improve customer experience.
Qualifications:
- Proven experience in sales and operations management, preferably in the retail industry.(Minimum 3 years)
- Strong leadership skills with the ability to motivate and develop a high-performing team.
- Excellent communication and interpersonal skills.
- Strategic thinker with the ability to analyse market trends and develop effective business strategies.
- Bachelor’s degree in Business Administration or a related field (MBA preferred).
- Familiarity with the massage chair industry is a plus.
Location Specifics:
- For Punjab, Nashik, Jaipur, Surat, and Hyderabad, candidates must have a deep understanding of the local market and cultural nuances.
How to Apply:
Interested candidates are invited to submit their resume along with a cover letter detailing their relevant experience to hr.hcipvtltd@gmail.com Please include the subject line "Application for Sales and Operations Manager - HCI"
Join us at HCI and be part of a dynamic team committed to providing quality products and exceptional customer experiences in the world of massage chairs. Your expertise will contribute to our continued success in these exciting markets.
HCI is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
Contact us :
Email: hr.hcipvtltd@gmail.com
Call:7300008063
Job Type: Full-time
Pay: ₹16,000.00 - ₹19,000.00 per month
Benefits:
Schedule:
Education:
Experience:
Work Location: In person