Job Posting for Front office executive at Sila Solutions Group
Attend internal & external calls / e-mails of the clients. i.e. (Requests/Complaints/Queries) and collaborate with the relevant stakeholders for providing them with timely resolution.
Prepare daily call log summary to analyze data.
Prepare monthly MIS report & daily report i.e. a record of daily call logs, pending complaints, technical issues with the status and closure details, or any other report as required.
Work on the helpdesk software to keep acknowledging the tickets raised and ensuring timely closure of those tickets.
Maintain & file all the necessary required documents and records.
Taking minutes of weekly and monthly meetings.
Perform all duties as assigned by the site manager as considered necessary to maintain and operate the site at an optimum level.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library