Jira Administrator

We are actively seeking a highly skilled and experienced JIRA Administrator to join our team. As the Subject Matter Expert for Jira in the Cloud, Confluence Cloud, and other plugins, you will play a pivotal role in managing all critical aspects of our Atlassian tooling. Your responsibilities will include overseeing workflows, screen schemes, automation, JQL, reporting, permissions, notifications, custom fields, marketplace add-ons, and integrations. As a key member of our team, you will collaborate with stakeholders to optimize and enhance tool setups and workflows, ensuring seamless integration with other development landscape tools.

Responsibilities:

• Be the Subject Matter Expert for Jira in the Cloud, Confluence Cloud, and other plugins.
• Manage critical aspects of Atlassian tooling, including workflows, screen schemes, automation, JQL, reporting, permissions, notifications, custom fields, marketplace add-ons, and integrations.
• Understand stakeholder use cases and optimize tool setups and workflows accordingly.
• Assist in managing integrations between Jira, Confluence, and other major systems/tools/add-ons (e.g., Slack, Gitlab).
• Build, develop, and maintain custom integrations (out-of-the-box and custom scripts) with 3rd party applications via REST APIs.
• Evaluate and recommend new plugins/applications to enhance Jira and Confluence functionality.
• Test new versions of applications and plugins to ensure compatibility.
• Investigate and perform advanced troubleshooting for reported issues in Atlassian products.
• Collaborate on escalations with Atlassian support or third-party support as required.
• Create and maintain documentation on Atlassian product configurations, automation, and processes.
• Execute OS and plugin upgrades during non-business hours, as necessary.

Qualifications:

• 5 years of experience as a Jira/Atlassian Administrator.
• Experience administering Jira/Confluence hosted in the cloud, along with managing plugins.
• Experience with automation tools like Script Runner and Automation for Jira.
• Bachelor of Science in Computer Science or a related technical role, or equivalent experience.
• Familiarity with Python, Java, JavaScript, SQL, and REST APIs.
• Solid understanding of Agile principles.
• Ability to prioritize and self-manage work from a support queue.
• Forward-looking attitude for troubleshooting, future state planning, and best practices.

Bonus Qualifications:

• Atlassian Certified Professional.
• Experience with Web Programming languages (Java, JavaScript).
• Experience with performance troubleshooting and tuning.

Job Type: Full-time

Pay: ₹1,000,000.00 - ₹1,500,000.00 per year

Experience:

• total work: 6 years (Preferred)
• Jira Administrator: 6 years (Preferred)
• Script runner: 5 years (Preferred)
• JAVA: 6 years (Preferred)

Work Location: In person