GSA- Front Office (Female)

• Greet guests upon arrival and manage the check-in and check-out process efficiently.
• Handle guest reservations, modifications, and cancellations through phone, email, or in person.
• Provide accurate information about resort facilities, services, and local attractions.
• Address guest inquiries, requests, and complaints promptly and courteously.
• Maintain accurate guest records and handle billing and payments.
• Coordinate with housekeeping and other departments to ensure rooms are ready for guests.
• Manage and resolve guest issues or escalate to management when necessary.
• Maintain a neat and organized front desk area.
• Follow Resort SOP

Job Type: Full-time

Benefits:

• Food provided

Schedule:

• Rotational shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Application Deadline: 05/09/2024