Our Channel Partner Manager will excel in owning the implementation, measurement, optimization, and growth of new channel partnerships. With a passion for both data, marketing, and cross-functional excellence; the ideal candidate will work closely with our internal teams including business development, marketing, technology, and sales to ensure new relationship have a smooth on-boarding experience and that aggressive growth initiatives are seamlessly rolled-out and executed upon. Making data-driven decisions and bringing new ideas to market, this professional will have a significant impact on the company’s future growth. Being a passionate customer and partner advocate, with proven analytical capabilities, attention to detail, the ability to effectively prioritize and multi-task, you will contribute to driving quantitative results through aggressive annual revenue growth.
Your goal will be to drive partnership revenue while creating a post-contract execution ecosystem that ensures growth and stability of our partner programs.
W2 Full Time - Direct hire with company
Monday-Friday
Company’s health and welfare benefits including:
- Medical
- Dental
- Vision
- FSA
- Dependent Care
- Transit benefits
- 401K with employer match
- Accrue paid time off days
- Growth and upward mobility
Location: REMOTE or in office in Saint Petersburg, FL or Bellevue, WA
Responsibilities:
- Manage all aspects of partner growth: prioritization of business, strategic and financial assessment, structuring and negotiation of new projects, and ongoing partner management
- Create partnership marketing strategy that drives revenue growth
- Execute on-boarding of new partnerships, including coordination with internal product teams, facilitating technical integrations, and identifying customers that match the partner’s profile and business strategy
- Serve as daily and first point of contact for all partner client service issues
- Partner with business development, technology, sales, and marketing teams to identify, evaluate, and drive feature adoption ideas for partner solutions
- Own the planning and execution of marketing programs that will drive long-term success
- Use analytical insights to create actionable strategies that will help increase campaign effectiveness against marketing goals
- Ensure timely and optimal implementation of partner services
- Build great trust and rapport with partner and client relationships
- Manage service escalations both within 1-800 Accountant ecosystem and with strategic partners
- Ensure data consistency and accuracy in Salesforce and The Accountant Portal®
- Understand how to develop deep relationships, nurture them to success and drive revenue growth
- Prepare business reviews for senior leaders and partner teams
- Process focused, able to create and maintain best practices
Desired Skills, Experience Education:
- Bachelor’s degree required. Master’s degree preferred.
- 5 years of Partnership integration experience with Software as a Service model products
- Strong writing and verbal communication skills
- Strong interpersonal business skills, including the confidence to both be an honest advocate and push back when needed
- Demonstrate formal project management methodologies using a variety of tools
- Ability to learn quickly and adapt, with proven problem-solving skills
- Ability to work in sometimes chaotic environment, remaining professional and positive
- Monitor the competitive and changing landscape to help inform strategic planning