Senior Product Advisor

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Summary: In this role, you will work with member staff and product coordinators supporting activities to enhance member engagement and value derived from using Vizient tools, including training, education, opportunity presentation and outreach. You will be responsible for developing and supporting new program offerings to build greater value to participating members. Responsibilities: Support product delivery initiatives for 1 or 2 analytic products. Provide training for member staff to better understand the data and outputs of the tool used. Address ad-hoc questions related to both functionality and content area of the tool used. Conduct tier 2 support of analytical products, monitor trends, provide feedback to development teams, and educate tier 1 support to optimize first call resolution. Coordinate with leaders in Data Management and Analytics to enhance products and services and improve operational, clinical, and financial performance. Build relationships and foster networking opportunities among strategic Vizient members on topics related to strategic and operational imperatives. Provide leadership and content expertise to Vizient performance improvement initiatives in the areas most related to the tool used. Collaborate with Vizient members, Vizient team members and IT on product enhancements, custom analyses, data mining and report generation. Deliver exceptional product customer service including data on-boarding, access management, training, and coordination with sales, advisory support, and consulting. Qualifications: Relevant degree preferred. 5 or more years of relevant work experience required. Experience with quality data and performance improvement initiatives or projects preferred. Experience working with clinical or supply chain data in a healthcare environment preferred. Healthcare software implementation, knowledge of relational databases, business intelligence tools, and training experience (EPIC, Cerner, McKesson, etc) preferred. Strong written and verbal communication skills with experience presenting to a variety of audiences/groups and facilitating training sessions preferred. Demonstrated ability to work in a team environment that requires quick turnaround and quality output. Strong knowledge of Excel and PowerPoint strongly preferred. Willingness to travel. Estimated Hiring Range: $88,900.00 - $132,250.00 This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law. Working at Vizient means making a difference in today’s dynamic health care industry, every day. Our mission is to connect health care organizations and providers with the knowledge, solutions and expertise that enable them to accelerate their clinical and operational performance. Vizient is based in Dallas and has offices in 20 metropolitan areas across the United States. We have 4,000 employees with a breadth of expertise, experience and compassion, who are eager to develop and implement solutions that advance health care for the greater good. Across our enterprise of companies, we have the scale and depth to deliver exponential impact across the continuum of care: Provista – Proven supply chain partner specializing in extended, diagnostic and preventive care facilities, including surgery centers, home health and senior living Apexus – The exclusive contractor for 340B Drug Pricing Program, managed by the Health Resources and Services Administration aptitude – The industry’s first online direct contracting market, supporting self-contracting activity between hospitals and suppliers. Sg2 - Providing a unique blend of analytics, intelligence, consulting and education to enable health system leaders to integrate strategic growth and performance across the continuum of care. Click here for Vizient Careers Home Page.

Salary : $88,900 - $132,250