Knowledge Management Consultant

Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law. Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours! The Knowledge Management Specialist is responsible for leading sophisticated knowledge and data management projects and collaborating with our business partners to implement plans to ensure that accurate and complete information is readily accessible to meet organizational needs. Problem solving, analyzing and interpreting advanced-level operational knowledge and data management challenges and using judgement to create, modify and improve processes are all keys to success! Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us. For the Knowledge Management Consultant: Responsibilities/Expectations: Consults and collaborates with customers to identify problems that can be resolved using knowledge management processes and approaches across the organization Identifies areas of opportunity and gaps in knowledge flow; advises and leads efforts to close gaps and ensures that information is available to support safe and reliable operations and compliance Leads and supports enterprise-wide knowledge and data governance improvement initiatives by promoting knowledge management processes and approaches Monitors and evaluates knowledge management program, including external benchmarking Collaborates with our business partners to share information about the organization's knowledge management program Monitors the effectiveness, maintenance and use of IT tools and systems as they apply to knowledge management and implements improvements Leads and participates in cross functional and geographically diverse teams to resolve unique and sophisticated challenges Other duties as assigned Education/Years of Experience: Required: Bachelor’s degree in IT or a business-related field; a minimum five (5) years’ experience in the energy industry, IT or Knowledge Management Preferred: Master’s degree in IT or a business-related field; a minimum seven (7) years’ experience in the energy industry, IT or Knowledge Management Other Requirements: Proficiency in continuous improvement/quality methodologies Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority Proficiency in Microsoft Office Applications and PC skills SharePoint power user or admin level experience Prior experience as a strong facilitator Strong project management experience Solid understanding of the principles of knowledge management Knowledgeable about current technology and social tools that support knowledge management For a Knowledge Management Specialist Sr.: Responsibilities/Expectations: Consults and collaborates with customers to identify problems that can be resolved using knowledge management processes and approaches across the organization Identifies areas of opportunity and gaps in knowledge flow; advises and leads efforts to close gaps and ensures that information is available to support safe and reliable operations and compliance Leads and supports enterprise-wide knowledge and data governance improvement initiatives by promoting knowledge management processes and approaches Monitors and evaluates knowledge management program, including external benchmarking Collaborates with our business partners to share information about the organization's knowledge management program Monitors the effectiveness, maintenance and use of IT tools and systems as they apply to knowledge management and implements improvements Leads and participates in cross functional and geographically diverse teams to resolve unique and sophisticated challenges Other duties as assigned Education/Years of Experience: Required: Bachelor’s degree in IT or a business-related field; a minimum seven (7) years’ experience in the energy industry, IT or Knowledge Management Preferred: Master’s degree in IT or a business-related field; a minimum ten (10) years’ experience in the energy industry, IT or Knowledge Management Other Requirements: Proficiency in continuous improvement/quality methodologies Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority Proficiency in Microsoft Office Applications and PC skills SharePoint power user or admin level experience Prior experience as a strong facilitator Strong project management experience Solid understanding of the principles of knowledge management Knowledgeable about current technology and social tools that support knowledge management Why Choose Williams? We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career! Competitive compensation Annual incentive program Hybrid work model - one to two work from home days each week for most office-based roles Flexible work schedule for most field-based roles 401(k) with company matching contribution and a fixed annual company contribution Comprehensive medical, dental, and vision benefits Generous company-paid life insurance and disability benefits A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account Healthcare and Dependent Care Flexible Spending Accounts Paid time off, including floating and company holidays Wellness Program with annual rewards Employee stock purchase plan Robust employee learning and development High internal mobility (we promote from within) Parental leave (we provide up to 6 weeks for each parent) Fertility coverage and adoption benefits Domestic partner benefits Educational reimbursement Non-profit donation matching contributions and time off to volunteer Employee resource groups Employee assistance programs Technology to make our work more productive and collaborative Regular employee engagement surveys and feedback processes Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen. Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time. For more information, please visit https://www.williams.com/careers/total-rewards/. Education Requirements: Skill Requirements: Competency Requirements: