Data Technician

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $24.28 - $29.72 Hourly Department: Department of County Human Services (DCHS) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): July 15, 2022 The Opportunity: OVERVIEW: Do you like data? Are you a data tech-savvy individual with great attention to detail and data entry skills? Multnomah County Department of County Human Services (DCHS) invites applications to fill one (1) Full Time Data Technician position in the Youth and Family Services Division, located at 209 SW 4th Ave, Portland OR 97204. This position is scheduled as a routine telework 40 hrs/wk., Monday-Friday 8:00 AM - 5:00 PM with 1/2 hr. lunch The eligible list created from this recruitment may be used to fill future regular, limited duration, temporary, on-call, full or part-time assignments within the department. WHO WE ARE: The Youth & Family Services (YFS) Division breaks down barriers that prevent people from fully realizing their potential. Our services are provided through homes, schools, nonprofits and communities. We connect people and find solutions so children develop, families thrive and people are safe from domestic and sexual violence. ABOUT THE POSITION: As a Data Technician, you will provide training and technical support to end users of ServicePoint, a data collection system for programs funded by the Youth & Family Services Division. This position primarily supports early learning, SUN community schools, youth advocacy, and housing programs in the Youth and Family Services Division. You will interact frequently with a diverse group of end users who have varied experience and comfort with technology. You will also assist with quality assurance of reports and cleaning and entering data. Primary responsibilities include: Delivery of group and one-on-one training Development of training curricula, materials, and data collection tools Creating and maintaining user access rights and privileges Technical support and troubleshooting over video chat or instant messaging Running and analyzing data quality reports for completeness and accuracy of data The successful candidate will demonstrate: Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values Knowledge of principles and practices of data collection, data quality and reporting Knowledge of principles and practices of skills training Ability to use critical thinking, analytical skills, and a solution-focused approach to address challenging or difficult situations in order to problem solve Ability to collaborate and build relationships to achieve positive work outcomes Ability to work effectively independently and as part of a team Comfort with change Diversity and Inclusion: At Multnomah County, equity is at the core of what we do. We don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. TO QUALIFY: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process. Minimum Qualifications/Transferable Skills*: Equivalent to an Associate's degree with coursework in math, computer science, or a related field demonstrating the capacity for the required knowledge and skills (Professional work at or near the level of this position can substitute year for year for the educational requirement) Two (2) years of increasingly complex administrative or technical experience that includes work in the maintenance of automated information systems and using a variety of software applications such as databases, spreadsheets, and word processing Must pass a criminal background check (this step occurs after a job offer) New employees must submit COVID-19 vaccination documentation or be approved for an exception/accommodation COVID-19 Vaccination Requirement: To protect the health of the community and employees, Multnomah County requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exception by October 18, 2021 as a qualification of employment. The rule applies to all employees, as allowable by law. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date. *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. SCREENING AND EVALUATION: The Application Packet: 1. A resume. Please attach your resume as a separate document. (As an internal candidate, you may choose to complete your Talent Profile in Workday instead of or in addition to attaching a resume, but a comprehensive Talent Profile is not required to apply for this position.) 2. A cover letter. Please attach your cover letter as a separate document. Your cover letter should address why you are interested in this opportunity and how your qualifications and experiences will make you a successful candidate for this position. Your cover letter should also address: a) your knowledge of the principles, practices and procedures of data collection and analysis; b) your ability to communicate complex technical data and concepts to people who are not experts; and c) your ability to establish and maintain cooperative working relationships with co-workers, partner organizations and other stakeholders. Attachments will not be reviewed unless specifically requested. Only apply once for this opportunity. Note for internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference for this recruitment. Review our veterans’ preference page for details about eligibility and how to apply. The recruiter as listed on the job announcement must receive all required documentation by the closing date of the recruitment. The Selection Process: For details about how we typically screen applications, review our overview of the selection process. We expect to evaluate candidates for this recruitment as follows: 1. Initial review of minimum qualifications 2. Cover letter review 3. Consideration of top candidates through phone screen and/or interview(s) 4. Background and reference checks Note: Application information may be used throughout the entire selection process. This process is subject to change without notice. Additional Information: Type of Position: This hourly union-represented position is eligible for overtime pay. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711. Questions? Recruiter: Gary Miguel Email: gary.c.miguel@multco.us Phone: 1 (503) 9887454 x87454 Application information may be used throughout the entire selection process. This process is subject to change without notice. Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. Job Profile: 6074 - Data Technician