AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.

The Sr. Trade Operations Analyst is responsible for managing contractual agreements with Wholesalers / Specialty Wholesalers related to key performance indicators and metrics, as well as maintaining collaborative working relationships with internal and external contacts and peers to ensure effective communication and a high-level of customer service.  

Sr. Trade Operations Analysts are responsible for supporting seamless execution of customer order fulfillment, claims management, order monitoring, and contract administration processes. Sr. Trade Operations Analyst will also be expected to participate in and lead cross-functional projects within US Market Access.

What you'll do:

• Conducts scheduling and planning activity to ensure stock availability to meet internal/external customer needs
• Executes the standard process to deliver product, in full, on time, ensuring standardized workflows
• Monitors and maintain compliance to Prescription Drug Marketing Act (PDMA), Good Manufacturing Practice, Safety Health and Environmental, Sarbanes-Oxley, business procedures, raising and addressing issues as they arise
• Responsible for Change Management activities as related to 3rd party GMP initiatives
• Supports budget delivery and the maintenance of internal systems as required
• Implements changes across the Process Execution Team and Logistics interface and ensure a professional link is created and maintained between the two functions
• Manage Wholesale Distribution Agreements (WDA), Distribution Service Agreement (DSA), Specialty Wholesale Distribution Agreements (SWDA), Specialty Distributor Services Agreement (SDSA)
• Manage day to day relationships with third party vendors in support of Expired Returned Goods, DSA and SDSA Data Management, Samples and Free Goods Order Fulfillment
• Ensures alignment with key business areas and strategies including Commercial (Field Sales and Marketing), IS, Legal, Compliance & Monitoring and Market Access & Patient Strategies
• Monitor orders and sales insight (daily)
• Responsible for the development, analysis and publication of performance metrics and coordination of performance improvement initiatives
• Manage SOPs, Client Work Instructions, Job Aids, and Business Rules execution
• Lead target initiatives for international charitable donations
• Lead tactical and operational aspects of Price Increase Process
• Lead Sales Order to Cash Process of New Product Launches, Product Integration and Product Divestments
• Responsible for the SAP change management process.  Identify opportunities for improved system functionality.
• Support all aspects of the FluMist Product seasonal lifecycle
• Responsible for FluMist Launch every year in SAP including creation of annual NDC and all associated aspects of product that need to be created.

Essential for the role

• Bachelor’s degree; preferably in a relevant field or equivalent experience
• Logic and mathematical skills
• Highly proficient in Excel
• Demonstrated ability to manage multiple tasks/projects simultaneously
• Strong communication skills
• Strong attention to detail and trends.

Desirable for the role

• Knowledge of mySAP and BI systems
• MBA
• Understanding of AZ business model with specific knowledge of contract operations
• Pharmaceutical or related healthcare business experience

At AstraZeneca, we 're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you!

Where can I find out more?

Our Social Media, Follow AstraZeneca on LinkedIn

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AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

AstraZeneca requires all US employees to be fully vaccinated for COVID-19 but will consider requests for reasonable accommodations as required by applicable law.