HVAC Truck Based Controls Technician

Job Details What you will do Under general supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on site, customer interface. Mentors mechanical technicians on building automation activities. Properly completes required project and service documentation. How you will do it Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software. Provides sketches of field changes and discrepancies for engineering corrections and drawings Communicates with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work. Manages assigned work to meet professional execution of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities as required in an ethical and professional manner. Adheres to all Johnson Controls and customer safety standards. Provides safety awareness on worksites May provide training to customers on electronic control systems operations. Delivers manuals and documentation to the customer for training needs as required. Mentors and trains mechanical workforce on building automation systems. Provides support to the mechanical staff on non-complex, non-critical equipment Compiles job documentation, such as certificate of completion, customer training forms, training certificates and punch lists Conducts extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company. Other duties related to the commissioning and servicing of building controls and facilities management systems as assigned. What we look for Required: Vocational School four-year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field. Three years of industry experience or five years of experience in servicing electronic and or mechanical systems in HVAC Generally required knowledge includes HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques Effective interpersonal skills to represent Johnson Controls to customers and other outside contacts in an ethical and professional manner Ability to explain technical information to technical and non-technical people Leadership skills to support the activities of mechanics working on non-complex, non-critical building automation equipment on a job site PC experience required and the ability to program HVAC related software Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.