What are the responsibilities and job description for the Site Manager of Office Services position at 1406 Epiq Global Business Transformation Solutions, LLC?
It's fun to work at a company where people truly believe in what they are doing! Job Description: We are looking for a dynamic, positive leader to manage a 3-person Office Services department at a prestigious law firm in McLean Virginia. (Walking distance from the Tysons Corner Metro station, or parking is paid). The Site Supervisor is responsible for overseeing the daily operations which includes mail and copy centers, reception back-up, supply management, hospitality and facilities support, and ensuring exceptional client service and satisfaction. Essential Job Responsibilities Serves as the principal liaison between the employees and the Client Supervises and delegates to the team to ensure productivity goals are met and team provides excellent client service Continuously looks for opportunities to increase the efficiency of operation Seeks opportunities to increase services and makes recommendations to the key contact Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client Recruits and interviews potential candidates for available positions at the site Hires, trains, supervises, evaluates and develops all personnel assigned to the site Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime Assists Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reports Qualifications & Requirements High School Diploma or equivalent; Associate Degree preferred Previous supervisor experience in a client service-oriented field, preferably mail/copy/production Detail oriented with good attention to detail Good verbal and written communication skills Strong initiative required; ability to work independently with minimal direct supervision Ability to lead others in a professional manner Working knowledge of Microsoft products including MS Word, Excel and Outlook Ability to walk, bend, kneel, stand or sit for an extended period of time If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 5000 associates worldwide, Epiq operates in 16 countries and over 80 global locations.
Salary : $46,600 - $59,000
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