Front Desk Administrator

1RIVET helps guide customers on the road ahead. We are passionate about the services we provide, and our customers’ success is our top priority. Our philosophy is simple: we strive to exceed expectations for our customers and our employees.

Summary

The Front Desk Manager is responsible for creating a warm, friendly, inviting atmosphere for those visiting the client’s office including customers, business partners, prospective employees, and vendors.

Responsibilities:

• Greet all guests and create a warm welcoming experience.
• Oversee appearance of the reception and conference room areas; ensuring they are always presentable and ready to welcome visitors, interview candidates and VIP guests.
• Answer and route phone calls, and determine appropriate contacts for caller.
• Serve as the point of contact for internal employee badge issues (lost, etc).
• Manage guest security badges; documenting check-in/check-out
• Manage deactivation of security badge or fob if lost.
• Act as the primary contact for any building related issues and place service request tickets with Building Maintenance (i.e. HVAC/climate control requests, spills, damage to structural space, etc.)
• Assist Facilities with internal employee moves and space assignments.
• Perform routine inspections for lobbies, conference rooms, convenience centers and all public areas; and ensure areas are thoroughly clean and inventories maintained.
• Responsible for inventory management, ordering and stocking of all kitchen and workroom office supplies.
• Administrative support with projects.
• Receive and sort incoming mail and packages. Alert recipient upon arrival.
• Prepare USPS Mail & Accountable Express packages for outbound shipments.
• Manage the office postage systems and provide monthly usage reports.
• Manage Office Moves for 5 regional site locations.
• Research and vet commercial move vendors.
• Contact Commercial move vendors and request quotes for move and disposal of any unwanted furniture.
• Collect example COIs from move vendors.
• Create document providing furniture information for architect review/planning.
• Responsible for managing Furniture Asset Inventory Project for 8 regional site locations.
• Assist with research and tracking for PCAOB Intentional Gatherings & Office Events o Work with PCAOB facilities contact to streamline the process.
• Secure locations, provide and order meal options, ensure teams invitations are correctly sent, communicate with POCs as requested.
  
  
  

Required Qualifications:

• High School diploma or GED Preferred
  
  
  

Qualifications:

• Excellent customer service skills
• Proficient in Microsoft Office 365 (Excel, Word, Outlook)
• Able to effectively communicate with all levels of the organization
• Written and oral Communication skills Physical Requirements
• Able to occasionally lift up to 50 lbs.
  
  
  

At 1RIVET, we believe in celebrating diversity and providing a work environment where we are always treated with dignity and respect. An environment where teamwork and employee participation promote the representation of all groups and employee perspectives is important to us. We are committed to creating such an environment because it brings out the full potential in each of us, which in turn contributes directly to our success.

Salary : $22 - $24