MAIL SPECIALIST

Position Summary:

Provide the highest level of customer service by properly receiving and shipping our client’s mail and packages.

Duties and Responsibilities:

· Responsible for receiving, sorting, and delivering all USPS mail and accountable packages in a campus environment with several buildings.

· Process all outgoing mail received by time designated.

· Coordinate daily delivery and pickup of all mail and packages.

· Monitors packages for hazardous and suspicious materials.

· Research unidentified USPS mail or accountable packages and reroute to designated recipient.

· Obtain signatures as required for accountable mail, packages, and other items. Track all packages as requested.

· Assist with the distribution of packages and equipment as needed.

· Coordinate courier services when requested.

· Responsible for maintaining a strong working relationship with vendors that service facility.

· Responsible for monitoring and responding to all emails within 1 hour of receipt.

· Maintains professional relationships with customers and other teams.

· Answers customer questions regarding status of shipping requests or other inquiries.

· Manage duties and responsibilities without the direct supervision of management.

· Excellent communication skills both oral and written.

· Able to lift up to 50 lbs.

· All candidates will be required to obtain a “Forklift Certification” paid for by 1Rivet.

· Other duties as assigned.

Required Skills:

· Requires knowledge and understanding of industry standard shipping/receiving procedures.

· Possesses ability to work independently.

· Possesses ability to effectively handle challenging customer situations.

· Possesses good written and oral communication skills and strong command of the English language.

Educational Experience:

· Requires high school diploma or GED.

· 6 – 12 months of related job experience.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift

Work Location: In person

Salary : $19 - $21