Branch Manager

Overview

If you are career oriented, you are at the right company. Branch Managers are very important at 1st Heritage Credit, so they are well compensated and appreciated by every level of Management. Does your ambition go beyond a Branch Manager?  If so, there are many opportunities for individuals with a strong work ethic, a record of success at the Branch Manager position and who enjoy working in a team driven atmosphere. How far can you go with 1st Heritage Credit? It is totally up to you.

The Branch Manager is the leader of the branch employees and has authority for managing all day-to-day branch functions and has full profit & loss responsibility for the branch’s operational budget. The Branch Manager recruits, trains, and supervises all branch employees; controls the branch loan underwriting, delinquency, and loss control programs; and establishes employee production goals while maintaining compliance to all state and federal laws and regulations. Our advanced Management Training Programs will help you obtain your true potential.

Do you like to lead a team? Do you like the sense of accomplishment of reaching or exceeding expectations? Do you like to make decisions? Then 1st Heritage Credit is the company for you!

What we offer you!

• Competitive Compensation
• Quarterly Bonus Plan
• Monthly Incentives
• Medical, Dental, Life & Cancer Insurance, LTD
• Flexible Spending Account
• Paid Time Off
• 401k Match
• Employee Relief Fund

Why you'd love to work here:

"In August 2006, I started my journey with 1st Heritage Credit as a Customer Service Representative. I was recruited away from my current job with the dream of one day moving up within the company to become a Branch Manager. With hard work and the help of great leadership, I was promoted to Branch Manager in January 2013. What I love most is the ability to help our customers within our community, the fast-paced environment with a company that values their team members and has a great culture that feels like we are all family." -Carrie C., Branch Manager in Tennessee

"I started with the company in April of 2021 as an Account Manager with only Payday and Title Loan experience. With support and the proper training, 8 months later I was promoted to Assistant Manager in December of 2021. In February, the Branch Manager position was opened which led to yet another promotion in April of 2022. It feels great to work for a company where my hard work is noticed and appreciated with growth opportunities within the company." -Brittany W., Branch Manager in Louisiana

"The Diversity and Inclusion council has been a great learning experience. It helps ensure we remain active in every aspect of our community to celebrate our people as a whole community." -Jesse W., Store Manager in Canada

Responsibilities

• Meet all budgeted items
• Maintain delinquency and losses
• Provide training to all branch employees
• Establish and monitor employee production goals
• Ensure the branch office is maintained 
• Implement policies and procedures as directed by Home Office
• Ensure customers receive the highest level of service from all employees
• Ensure the branch complies with all state and federal laws and regulations
• May perform additional functions depending on market demand and branch staffing to provide consistent quality customer service. Other functions include but are not limited to collecting payments, completing, and processing loan applications, contacting customers for late payments, answering phones, etc.

Qualifications

• 1 to 2 years as a Branch Manager or at least 3 years as an Assistant Manager in the consumer finance industry
• A proven record of delinquency and loss control, the ability to originate loans and to work as a member of a team while directing the staff towards a shared goal
• The position requires frequent interaction with our customers; a professional appearance and demeanor, positive attitude, strong communication and customer relations skills are a must.
• Ability to work in a fast-paced environment and manage multiple priorities. Creative problem solving, analytical decision making, organization and time management skills
• Basic computer skills, familiarity with Windows and Office Suite.
• High School diploma. Associates or bachelor’s degree is a plus

Salary: $40,000-$71,500

The base salary range represents the low and high end of the anticipated salary range for this position based on the state average.  The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are also eligible for the following benefits: Paid Time Off, Medical, Dental, Vision, 401k, Life Insurance, Disability, and other voluntary coverages.

CURO Financial Technologies Corp Supports Equal Employment Opportunity. CURO Financial Technologies Corp (dba Cash Money®, LendDirect®, Flexiti®, Heights Finance, Southern Finance, Covington Credit, Quick Credit and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state or local law where a particular employee works. In addition, it is the policy of CURO Financial Technologies Corp to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state law where a particular employee works.

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Salary : $40,000 - $71,500