Samsung Market Sales Consultant

Overview

Become a Full-Time Market Retail Sales Associate* for Samsung Electronics America (SEA). 

We are 2020 Companies, an outsourced sales and marketing company. Our clients are the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to hire, train, and deploy people like you to represent their brand. Working for your favorite brand is now a reality!  We are always looking for Retail Sales Associates, Brand Ambassadors, and Merchandisers. Together, we can take your career to the next level!

We have immediate openings for experienced salespeople to drive consumer sales of Samsung Electronics America devices, including phones, tablets, wearables, and mobile computing.

Day-in-the-Life as a Retail Sales Associate*:

• Demonstrate, sell and promote Samsung products in Best Buy.
• Ensure that the consumers have the latest and most relevant product information at their fingertips when making a purchase decision.
• Be able to not only promote the Samsung brand to customers, but work closely with store associates and management to build tight-knit relationships.
• Be the "go to" for training new hires within the market
• Assist in covering work shifts within the assigned market when call outs or vacancies occur

What's in it for you?

• Competitive, weekly pay.
• Hourly pay starting at $18.00 per hour and based on store location and candidate experience.
• Earn a bonus, paid quarterly.
• Paid training completed online, at home.
• Exciting work environment.
• Working within a market of leading big box electronics stores.
• Learning with the best in class products.
• Work and average of 32 hours per week.
• Scheduled to work weekends plus some weekdays.
• Eligible for benefits and time off.

2020 Companies is committed to doing everything we can to maintain a safe and healthy workplace for our customer-facing associates. As such, we are providing all team members with a daily health survey to track and monitor for any signs or symptoms of illness before coming to work. Additional measures include:

• Keeping work environments safe by applying rigorous cleaning routines and regularly communicating updates on guidance from the CDC to our team so they can stay informed and safe.
• Providing team members with high-quality face masks and gloves to wear at work and encouraging healthy hygiene habits as guided by the CDC.
• Requiring employees to participate in onsite temperature checks, where required

Job Contact

Duties and Responsibilities

Job Description:

• Support retail partners and customers throughout an interactive consumer experience
• Increase client market share through daily direct and indirect sales activities
• Manage performance against established sales goals
• Build and sustain quality relationships with key retail partners to successfully position client's portfolio of products and meet or exceed performance targets
• Convert retail partners and customers into loyal brand advocates
• Elevate brand presence through merchandising strategies, display maintenance and POP compliance
• Conduct consumer facing interactions - demonstrate key features, assist customers with device setup, and trouble shoot issues
• Maintain expert level product knowledge for all products, devices, and services
• Demonstrate effective decision-making skills and the ability to reason and take action in resolving problems
• Complete call reports, paperwork, and on-going personal training in a timely manner, meeting all deadlines
• Be the "go to" for training new hires assigned to a retailer within the market
• Assist in covering other retail locations within the assigned market when call outs or vacancies occur

Performance Measurements:

• Meet or exceed all sales, training, and performance metrics
• Provide a consultative experience and provide recommendations based on customer needs
• Educate, train, and promote product feature/benefit information to customers and retail partners
• Effectively establish, maintain, and influence business relationships to increase market share and advocacy
• Exhibit an energetic and enthusiastic attitude with friendly positive interpersonal communication skills
• Provide exceptional customer service for post-purchase support (e.g. phone setup, email, apps, etc.)
• Record and maintain appropriate documentation

Qualifications:

• Must be tech-savvy and have a passion for working with mobility products and technology
• 2 years previous retail selling experience in consumer electronics or other technical/wireless products preferred
• 1 year(s) of successful training experience, within direct marketing/telecommunications preferred
• Goal oriented with ability to demonstrate impeccable integrity and trust
• Strong background in operational excellence and merchandising execution
• Ability to work independently and stay organized, motivated, focused and efficient
• Ability to work a flexible retail schedule
• Must have and maintain reliable transportation to assigned store and arrive on time for assigned shift(s)
• Regular physical activity may be required, e.g., setting up promotional material
• Ability to stand comfortably for up to 8 hours a day
• Daily access to a PC computer with internet/email access
• Proficient working knowledge of Windows and MS Office