What are the responsibilities and job description for the Group X Coach position at 24 Hour Fitness?
JOB SUMMARY -
The Group X Coach creates an inviting, inspiring and motivating group exercise experience through delivering pre-choreographed or freestyle group exercise programs to members and guests.
The Group X Coach creates an inviting, inspiring and motivating group exercise experience through delivering pre-choreographed or freestyle group exercise programs to members and guests.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Role
Class Instruction
Class Instruction
- Coach pre-choreographed or freestyle group sessions and classes to a wide variety of members at varying fitness levels in person or via virtual technology.
- Present group sessions and classes in a way that makes members feel welcomed, encouraged and challenged.
- Ensure group sessions and classes are delivered with high quality and safe for all fitness levels by educating members on safe techniques and guidelines.
- Increase member attendance through strong teaching skills and ability to connect with and motivate others.
- Must maintain an average of Coaching at least 2 classes per week
Customer Service
- Deliver exceptional customer services for members and guests through positive interactions before and after group session or class.
- Handle member concerns or direct to appropriate club management.
- Report broken equipment and maintenance needs to club management.
- Recruits new members to join classes.
- Start and finish group session and class on time as scheduled.
- Deliver on the Service Promise of Clean, Friendly and Well Maintained Club by organizing equipment and assisting with maintaining a clean and organized club.
Administrative
- Find appropriate substitutes for group session or class coverage by following company policy and guidelines.
- Maintain a strong social media presence to attract new participants to class, special events, etc.
- Attend staff meetings on occasion as required. 5%
ORGANIZATION RELATIONSHIPS
This position reports to the club Fitness Manager/Supervisor and interacts with all club staff, members and guests.
This position reports to the club Fitness Manager/Supervisor and interacts with all club staff, members and guests.
QUALIFICATIONS
Knowledge, Skills & Abilities
Knowledge, Skills & Abilities
- Knowledge of safe exercise techniques and principles.
- Strong communication skills and ability to connect with a wide variety of people.
- Enthusiastic and energetic approach to creating a community feel within a group session or class.
- Passion for fitness and helping others achieve health and wellness goals.
- Current approved group exercise primary certification for taught format.
- High School Diploma or GED equivalent.
- Previous group exercise instruction experience is preferred.
- Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, hopping, jumping, kicking and prolonged standing and walking.
- While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
- The noise level in the environment is occasionally loud.
- Ability to work weekends and holidays as needed to support the business.
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