What are the responsibilities and job description for the Front Desk Coordinator position at 30th?
The Kleingers Group is looking for a Part-Time Front Desk Coordinator to serve as the first point of contact for our guests. Headquartered in West Chester, The Kleingers Group is a premier civil engineering, survey, and landscape architecture firm. We are looking for a positive individual to welcome guests and coordinate the front desk activities such as deliveries and incoming calls.
Hours: 12:30pm-5pm - 4 to 5 days a week
Responsibilities:
- Extend professional courtesy and a helpful attitude to all clients and prospective clients whether by phone or as guests.
- Administer all incoming calls with professional response, and ensure they are redirected
- Greet all guests in a professional, friendly, and hospitable manner
- Notify company personnel of visitor arrival
- Maintain order and cleanliness of front desk, lobby, copy area, and kitchen with routine morning and afternoon straightening, and periodically throughout the day as needed.
- Enter data and maintain administrative logs for guests, faxes, deliveries,
- Perform a variety of clerical duties as requested such as document preparation, binding booklets, stocking paper and supplies in common areas.
- Receive, sort, and distribute incoming mail / process outgoing mail including occasional trips to the post office or FedEx.
- Assist users with copiers, fax, and postage machines; Add paper to the copier periodically; Check for faxes
- Stock and order supplies as needed
Requirements:
- Minimum of 3 years of face-to-face clerical or administrative experience
- Minimum of 1 year answering multi-line phones
- Professional phone etiquette and communication skills
- Ability to multi-task and establish priorities
- Ability to exhibit a positive attitude with clients and co-workers
- Proficiency with Microsoft Office: Word, Teams, Outlook
- Valid driver’s license
- High School Diploma or GED
- Ability to lift 35 lbs occasionally