What are the responsibilities and job description for the Project Manager & Account Manager position at 315 health?
Hive LLC is seeking a qualified and experienced Project Manager and Account Manager to join our team within the Hospital & Health Care industry. Our family of companies offers end-to-end management of billing operations, patient monitoring services, and more. We are dedicated to changing the healthcare industry by revolutionizing the delivery of healthcare, and we need an individual who shares our passion in improving healthcare outcomes.
As a Project Manager, you will be responsible for overseeing the planning, implementation, and tracking of specific projects. You will work closely with multiple departments and stakeholders to ensure projects are completed on time, within budget, and meet the objectives of the company. Our family-owned business prioritizes continued growth and improvement, creating a culture of innovation and adaptability. We welcome individuals who demonstrate leadership qualities while maintaining a collaborative approach to their work.
As an Account Manager, you will be responsible for maintaining and building relationships with clients while ensuring customer satisfaction. You will work with our team to develop and implement strategies to grow our healthcare business.
Responsibilities
- Manage the planning, implementation, and tracking of assigned projects
- Support cross-functional team members to ensure project completion and successful delivery
- Develop project scopes, objectives, and timelines
- Facilitate communication between stakeholders and team members
- Define project tasks and resource requirements
- Track project performance, specifically to analyze the successful completion of goals
- Drive continuous improvement by identifying opportunities for enhanced efficiency and productivity
- Proactively manage and develop new client relationships
- Build and maintain strong relationships with existing clients to ensure their satisfaction
- Maintain and update client records
- Provide excellent customer service to clients, addressing their needs in a professional manner
- Conduct regular meetings with clients to provide status updates and address concerns
- Manage timelines and ensure that projects are delivered on time and within budget
- Ensure that all activities are in compliance with company policies and regulation
- Communicate with internal teams to coordinate the implementation process
- Provide training to clients on the use of healthcare monitoring systems
- Bachelor's degree in business administration or related field
- 3 years of experience in project management, preferably within the healthcare industry
- Demonstrated ability to lead and manage project teams
- Excellent communication and interpersonal skills
- Strong organizational and prioritization abilities
- Proficient in Microsoft Office Suite and project management software
- Knowledge of healthcare industry regulations and standards
- Experience with healthcare technology systems implementation preferred
- Ability to travel as required
- Collaborative work environment
- Health Care Plan (Medical, Dental, & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary, & AD&D)
- Paid Time Off (Vacation, Sick, & Public Holidays)
- Full time