What are the responsibilities and job description for the Field Trainer (Solar) position at 360 TalentAvenue?
HIRING IMMEDIATELY!
SunPower is seeking a Field Trainer to grow their career in residential solar. This is a full-time, permanent position that offers full benefits with HUGE room for growth and advancement. Our Field Trainers are a vital part of our organization and we take pride in hiring and training the best.
SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 2,500. In an industry that is reshaping the world’s energy future, there is no better place to be than SunPower.
Compensation and Benefits
- Competitive Compensation
- Health, dental, and vision insurance
- 401k company match
- Generous paid time off and paid holidays
- Many more perks!
Responsibilities
- Support and educate internal employees and external (sub-contractors) team members through classroom lab training, in person on the job training, online, and over the phone.
- Provide pre-construction and on-the-job support as part of technical training and onboarding.
- Deliver training sessions for internal and external customers on important topics including:
- New products
- PV and Storage site survey, design, installation, monitoring, and maintenance
- Building and electrical codes related to solar and storage
- Other topics as required
- Work with subject matter experts and courseware development teams to develop collateral including manuals, reference guides, job aids, checklists, worksheets, presentation decks, online lessons, videos, etc.
- Coordinate logistics related to classroom-based and field classes and support activities including agenda, facilities, training equipment, and ensuring all required tools and materials are on-hand and in working order.
- Report on training activities to ensure program effectiveness.
- Convey customer feedback and concerns to R&D, product management, and product engineering teams to help define market demands and requirements for new products.
- As required, collaborate on technical issues with internal development teams to refine, enhance, and improve the applications of SunPower's products and product documentation
Minimum Qualifications
- 5 years of relevant experience in solar, with 2 years working in a semi-autonomous manner
- Proficient with common desktop and cloud software (Word, PowerPoint, Excel, Outlook, Zoom)
- Excellent driving record and ability to pass an MVA background check
- Superior written and oral communication skills
- Customer-focused attitude
- Experience working with licensed contractors
Preferred Qualifications
- Bachelor’s Degree
- Proficiency with MS Visio, CAD, and industry-specific software and tools (e.g., PVsyst, PVSim, Aurora, SunEye, etc.)
- Experience training adult learners desired, and/or experience with instructional design or computer-based courseware development tools.
- Experience with design, engineering, and/or installation of solar storage desired
- NABCEP and/or other industry certification
- Master Electrician or other industry-related licensure
- Class A CDL
Physical Requirements
- Individuals in this position may be required to obtain additional training and certifications to comply with SunPower policies such (but not limited to) as NFPA70E or First Aid/CPR.
- Travel throughout the US may be required. Up to 50% average travel with frequent overnight stays.
- When in the field individuals will be expected to be capable of performing tasks similar to those of an electrician or field technician.
- This is a remote-based position, and candidates are expected to work from home when not working in the field. This includes frequent online meetings, on-camera presentations, and phone calls.
About SunPower
We are seeking qualified candidates who will represent our values in all interactions. We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused.
We believe clean energy and storage should be accessible to everybody. That's why SunPower designs all-in-one residential and commercial solutions backed by personal customer service and the industry's most comprehensive warranty. And with over 35 years of dedicated solar experience, we're the only U.S.-based solar company that's been around longer than our 25-year warranty.
Equal Employment Opportunity
It is SunPower’s policy to provide equal employment opportunities to all applicants and employees. SunPower disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.