Director, Test Engineering

360insights
Orleans, LA Full Time
POSTED ON 4/12/2024 CLOSED ON 5/10/2024

What are the responsibilities and job description for the Director, Test Engineering position at 360insights?

Experiences that create growth. Growth that creates experiences.

Here at 360insights you will be a part of a fast paced global team that is innovating and leading in the channel incentives and insights industry through our SaaS platform. You will be delivering great solutions and services for some of the world’s most recognizable brands all within an inspiring culture that has certified us as a Great Place to Work® in Canada, the USA and the UK.

At 360insights you will have lots of experiences and opportunities to grow in some way and the more experience you gain along the way, the more opportunities will open to you.


What you will be doing:

The Director Test Engineering will report to SVP Technology and Engineering. As an experienced Test Engineering leader you will be working with our testing organization to take our testing practice to the next level.

  • Test Practice Strategy Development
    • test engineering strategy across all testing teams
    • defining testing methodologies, tools, and frameworks to be used across the organization
    • establishing plans to innovate
    • marketing and promoting Test Practice initiatives to a variety of audiences
  • Team Management:
    • building & managing test engineering team, including testing managers
    • training, mentoring, and guidance
    • fostering cultures of community and continuous improvement
  • Planning and Execution:
    • Collaborating with peers (software dev, infosec, infra, techops, etc) to ensure alignment with Testing Practice Strategy and test delivery work
    • ensures tactical and strategic test initiatives are properly planned and executed
  • Test Automation:
    • Establish and build automation practice (people, process, tooling)
    • Determining approach for automation for both functional and performance
    • Identifying opportunities for automation, overseeing the development of automated test scripts, working closely with infrastructure and DevOps in the management of test automation infrastructure
  • Quality Assurance:
    • Establishing quality metrics, monitoring test results, and driving improvements in test coverage and defect detection
    • Working closely with development leaders methods to improve quality
    • Working closely with tech operations leaders on the quality related metrics and the positive impact they have on operational outcomes
  • Stakeholder Management:
    • Collaborating with stakeholders/delivery teams
    • understand testing requirements and priorities
    • communicates progress, issues, and risks
  • Process Improvement:
    • Standardizing testing processes, tools, and roles across teams
    • Identifying areas for improvement, driving to enhance the overall efficiency and effectiveness of the test engineering function
    • Proposing, gaining alignment and implementing new tools, methodologies, or best practices as needed


What you
’ll bring

Ideally your skillset includes:

  • Proficiency in working with testing frameworks and tools, such as Selenium, JUnit, TestNG, or similar
  • Experience with performance testing frameworks and tools, such as JMeter, LoadRunner, BlazeMeter, or similar
  • Experience with test case management tools such as TestRail, Zephyr, Xray, or similar
  • Adept with JIRA and Confluence
  • Experience managing teams distributed across North America and Europe as well as contract teams


Why 360?

We are a people-first organization, passionate about our culture which means that we live and breathe our values every day and in our interactions with team members and clients. Being people focused means shows up like this:

  • In each area of our business there are opportunities for personal and professional growth or to diversify into other disciplines, all supported by L&D and mentorship programs
  • No matter where you are in the world, we have comprehensive healthcare and retirement plans backed up by people-first policies that support a balanced lifestyle, generous vacation and family leave plans, recognition for the value you bring, employee led groups to keep you connected, company profit share bonus, stock options and much more.
  • We welcome all future Insighters, from all walks of life. 360insights is committed to providing equal employment opportunities to people of every race, religion or belief and ethnic origin, regardless of age, disability, sexual orientation, or gender identity. We just want you to bring your authentic self, live our Be Real & Have Fun value, do your best work with us, so that together we can all grow and be successful together.
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