What are the responsibilities and job description for the Digital Collision Customer Leader position at 3M?
Job Description:
Digital Collision Customer Leader
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 others curious, creative 3Mers.
"For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world” – Mike Roman, chief executive officer and chairman of the board at 3M
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You’ll Make in this Role:
As a Digital Collision Customer Leader, you will be a part of a team developing the transition from a ‘product-centric’ sales organization to a digital-forward consultative selling organization. You will be leading the development of the internal sales organization to lead the commercialization and implementation of the new 3M RepairStack™ Performance Solutions platform, which addresses the top priorities for collision repair shop customers, enhances 3M channel partners’ cost-to-serve model, and ultimately contribute to 3M’s ongoing service of allied materials required to make safer repairs.
This role will be highly cross-functional and will require prioritization, execution, and a high level of collaboration to deliver results. In collaboration with the business, application engineering, 3M Design, and R&D software development team members, you will play a critical role in architecting, leading, developing & advancing the go-to market execution of the Safety & Industrial Business Groups #1 priority Digital Platform, and the development of tools and resources which will lift our entire sales organization.
Here, you will make an impact by:
- Leading implementation of new 3M RepairStack™ Digital Performance Solutions across all 3M brands/products into the collision repair segment of the US Automotive Aftermarket Division
- Bringing consultative approach to collision repair shop owners by maximizing profits utilizing data from RepairStack™ and creating mutual goals for improvement.
- Implementing sales programs, plans, trainings, and policies as agreed upon with direct supervisor
- Determining priorities, frequencies, and call patterns to be most effective and productive
- Supporting St. Paul and regional programs and initiatives
- Creating business plans for end users and solutions to everyday problems. Track all activities in 3M CRM tool.
Company Vehicle
This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
- Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution with one (1) year sales and/or Automotive Aftermarket industry experience in a private, public, government, or military environment
Or
- High School Diploma/GED or higher (completed and verified prior to start) with four (4) years of Sales experience in a private, public, government, or military environment
- Current, Valid Driver’s license
Additional qualifications that could help you succeed even further in this role include:
- Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution
- Financial acumen
- Technical expertise in the Automotive and/or Collision industry
- Relationship builder with a competitive nature
- Well organized, self-starter
- Time management
- Experience with Salesforce.com or other Customer Relationship Management (CRM) tool
Travel: May include up to 50% domestic
Relocation Assistance: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.
Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/
3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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