Network Engineering Lead Engineer

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90 countries make better decisions. Join our world-class team today and fulfill your career potential! Department Responsibilities: Design and manage security solutions, including firewall, and network intrusion detection systems. • Manage all network hardware and equipment, including routers, switches, and UPSs. • Implement and maintain all equipment, hardware and software upgrades. • Implement and maintain network access permissions, and access rights. • Participate in the planning and execution of security audits. • Ensure network performance and provide network performance statistics and reports. • Recommend, schedule, and perform network improvements, upgrades, and repairs. • Recommend and manage network monitoring tools • Perform troubleshooting of all Network systems in both Corp and Data center. • Participate in off shift coverage as necessary • Develop and implement applications and tools to improve the operational efficiency of the company • Participating in the identification and enablement of process automation • Help maintain and enhance existing applications and processes • Participating in the proactive monitoring of our global network • Developing metrics and reports for managing network connectivity • Collecting and analyzing data that is necessary for enabling new sites • Prepare and maintain system level documentation • Develop and maintain training material where appropriate Position Description Roles and Responsibilities: The role of the Network Operations Senior/Lead Engineer is to ensure the stability, integrity and operation of the FICO network infrastructure. This includes planning, developing, installing, configuring, maintaining, supporting, troubleshooting, and optimizing all network hardware, software, communication links as well as the monitoring and management tools required. The Network Operations Senior/Lead Engineer will provide technical oversight for the installation, monitoring, maintenance, support, and optimization of all network hardware, software, communication links and monitoring programs. The Network Operations Senior/Lead Engineer will analyze and resolve communication problems between the FICO data centers and the customer sites in a timely and accurate fashion. The Network Operations Senior/Lead Engineer is accountable for ensuring that the appropriate monitoring and management tools are in place, including procurement and in house development of specialized tools as necessary. The Senior Engineer will work as part of a global team, operating a follow-the-sun model. The working hours will be Monday to Friday 10am-6pm Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — 150 billion FICO Scores have been sold to date, making it the most used credit score in the world. Fraud Detection and Security — 2.6 billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfill your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. FICO (NYSE: FICO) is a leading global analytics software company, supporting businesses in 90 countries make better decisions. Join our world-class team today and fulfill your career potential!