Front Office Administrator

Dental Front Office Admin: The Dental Office Admin position will work the front office operations including the daily operations to help dentists focus on their patients. The Dental Office Admin is responsible for scheduling, answering of the office phone and emails. They will also work with patients in assisting them with billing. The front office admin will also aid in insurance data collection.

To excel in this role, you should be self-motivated, highly organized, a good communicator, and have the talent to inspire teams. It is important that the prospective candidate understands how to manage staff schedules and billing systems.

Responsibilities Include:

• Maintain the dental clinic’s cash control, general ledger and billing systems
• Execute the day-to-day office practices that increase productivity and efficiency

This includes:

• Treatment plan presentation and benefit breakdown
• Billing, processing, and posting payments
• Providing exceptional patient care and patient experience
• Patient check in/collecting patient information
• Patient scheduling and questions
• Referral submissions and tracking
• Collect insurance coverage benefits and information
• Complete daily production, collection, and deposit reports
• Maintaining appearance of office
• All other duties as assigned

Qualifications:

Exceptional written/verbal communication skills

Remain organized, have outstanding communication skills, and practice good follow-through

Applicants must be teachable self-starters able to thrive and actively participate in a team environment while maintaining a healthy work and professional environment.

REQUIRED:

Highschool Diploma

Proficiently able to use:

Microsoft Office 365

• Outlook
• Excel
• Word
• OneDrive

Adobe Acrobat Pro

DESIRED:

Knowledge of dental procedures, terminology, and dental insurance

Experience using Dentrix Ascend

High knowledge of using CRMs in general

Growth development:

Position is full time. We work Monday through Thursday from 8am to 6pm.

This is a great opportunity to become a member of a professional and caring team. You must be able to work independently, display a contagious and positive work ethic.

This position reports directly to the Director of Finance and Operations.

Please provide a resume' for consideration. We look forward to meeting you.

Work Hours:

Monday - Thursday

8am - 6pm

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 10 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Outlook: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)
• Microsoft Word: 1 year (Preferred)

Language:

• English (Required)

Work Location: One location