What are the responsibilities and job description for the Client Ambassador position at 5-Star Inc?
As a Client Ambassador, you will serve as the face of our clients, representing them in face-to-face interactions with customers. Your role will involve conducting sales activities and providing exceptional customer service on behalf of our clients. As a brand ambassador, you will play a pivotal role in building relationships, driving sales, and delivering outstanding customer experiences.
Responsibilities:
Client Representation: Serve as the primary point of contact for customers, representing our clients' brands with professionalism and enthusiasm. Understand and embody the values, products, and services of our clients to effectively convey their unique selling propositions.
Sales Generation: Utilize your sales skills and product knowledge to actively engage with customers, identify their needs, and promote our clients' offerings. Drive sales by effectively presenting product features, benefits, and pricing. Maximize revenue by upselling, cross-selling, and closing sales opportunities.
Customer Service Excellence: Provide exceptional customer service throughout the sales process and beyond. Address customer inquiries, concerns, or issues promptly and courteously. Strive to exceed customer expectations by delivering personalized service and building long-lasting relationships.
Relationship Building: Foster positive relationships with customers to promote customer loyalty and repeat business. Actively listen to customer feedback, understand their preferences, and offer tailored solutions. Continuously engage with customers to ensure their satisfaction and nurture ongoing relationships.
Reporting and Collaboration: Collaborate with internal teams and clients to provide timely updates on sales activities, customer interactions, and market insights. Contribute to the development of sales strategies and provide feedback on customer preferences, market trends, and competitor activities.
Job Type: Full-time
Pay: $650.00 - $850.00 per week
Experience level:
- 1 year
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Ability to commute/relocate:
- Penn Hills, PA: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $650 - $850