Shelter Manager

It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required – Associate degree or bachelor’s or undergraduate degree from an accredited 
program/university preferably in one of the following areas: social work, psychology, criminal 
justice, sociology, or related field of study; Preferred – Graduate degree from accredited 
program/university in a related field
Certifications: First aid, CPR, Emergency behavior intervention
Work experience: Required – Minimum of one (1) year of related experience and/or training; Preferred – Two 
(2) plus years of related experience and/or training
Full-Time
Critical Action Items & Measurable Deliverables:
1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Supervise development of shift schedules and staff assignments. 
3. Monitor zone supervisors to ensure that daily progress and activities are documented completely and 
accurately and in compliance with agency policies and procedures.
4. Assist with orientation of new children and staff.
5. Provide input into development of treatment plans as appropriate.
6. Maintain knowledge of positive child management techniques including verbal redirection, de-escalation, 
and containment.
7. Plan, organize and supervise activities for children in accordance with the daily activity schedule.
8. Maintain a secure campus environment by making rounds as required and using proper application of radio 
communication protocols including responding to all radio calls.
9. Be a positive role model for the service population.
10. Work evenings, weekends and holidays as needed or requested by the position supervisor.
11. Implement Compass Connections safety protocols including evacuating with children and other staff in case 
of an emergency.
12. Maintain confidentiality in all areas of the service population and program operations.
13. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass 
Connections employee handbook including demonstrating respect for agency staff, children, and community 
members and complying with required dress code at all times. 
Other Responsibilities:
1. Supervise zone supervisors assigned to this position to ensure staffing levels meet each child’s physical, 
social, emotional, educational, and recreational needs and comply with contract and regulatory standards 
and requirements.
2. Schedule appointments for children and follow-up to ensure each child’s essential needs are met.
3. Develop and maintain effective working relationships with personnel and/or other professionals including law 
enforcement officials, judicial officials, legal resources, medical professionals, and other community 
resources.
4. Regularly observe and evaluate buildings, grounds, equipment, staff, children, vehicles and other program 
resources and address issues and problems as needed.
5. Frequently traverse from one area of the physical plant to another.
6. Communicate effectively in writing and verbally in English and Spanish.
7. Meet all pre-determined deadlines required by program supervisor and federal partners. 
Requirements:
1. Pass a pre-employment drug screen and random drug screens throughout employment. 
2. Provide proof of work eligibility status upon request. 
3. Pass a pre-employment and biennial criminal background checks. 
4. Demonstrate the ability to: 
a. Respond sensitively and competently to the service population’s cultural and socio-economic 
characteristics.
b. Work collaboratively with other staff members, service providers and professionals.
c. Provide crisis intervention according to training provided by Compass Connections when needed to 
maintain a safe environment. 
d. Work in a fast-paced environment and maintain emotional control and professional composure at all 
times. 
e. Maintain computer literacy required to meet the responsibilities of the position. 
f. Work effectively and without intensive supervision both independently and as a member of a 
multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures.

• Here at Compass Connections, we are dedicated to building a diverse, inclusive, and authentic workplace. 
Please feel free to apply for this position even if your work experience and education do not align perfectly 
with every requirement for this job description. You may very well be the perfect candidate for this role or 
other ones that we have open. Thank you for your interest in joining our mission!
• Compass Connections is committed to following immunization recommendations produced by the U.S. 
Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive 
an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. 
This is a condition of employment, and all new hires will be responsible for providing proof.
• Compass Connections is an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue 
to be a fundamental policy of Compass Connections, not to discriminate on the basis of race, color, religion, 
gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, 
veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state 
and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, 
compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

Click here to view the “EEO is the law” poster