What are the responsibilities and job description for the Operations Manager position at 626?
Are you ready to join one of the biggest names in Healthcare Technology Management?
Are you ready to be part of something special...
This is your opportunity to get in the door as we EXPLODE in growth!
If you are energetic and passionate --> YOU NEED TO APPLY
Who We Are:
Founded by Philip Revien and Michael Fischer in 2014, 626 provides maintenance expertise on all medical imaging equipment manufacturers and modalities. Philip and Michael first met in the maternity ward of a South Florida hospital on June 26, 2012, the day each of their sons were born. The vision for 626 (a tribute to their sons’ birth dates) was also born that day.
The pair began talking and soon realized they shared a common goal— improving patient care. Two years later, 626 was established. What began as two men in a garage, 626 now employs more than 300 employees nationwide and has emerged as one of the fastest-growing third-party company in the healthcare technology management market.
What You’ll Do:
Assist in day-to-day operations/resource management/field service
*Work directly with the Account Managers to evaluate and move resources to fit customer's immediate needs - understanding team's and regional 1099's availability and capability and redirecting as needed
*Direct depot center work-flow - specifically as it pertains to resource allocation for customer equipment repairs, loaner Quality Control checks, and parts Quality Control checks
*Oversight of service calls to aide Account Managers as they may need assistance
*Schedule field service engineers
Manage the customer experience and overall customer retention.
Work directly with GM, inventory manager, and procurement team for directing sourcing strategies and new parts development. Own and manage new parts development.
Work directly with GM in processing/approval of completed jobs
*2nd level validation that paperwork is filled out completely and correctly
*Ensuring that engineer notes are concise
*Ensuring that pricing is accurately annotated
Work directly with GM with new hire/interview process and to analyze training needs for existing staff and new hires
Requirements:
3-5 Years of experience directly managing people
Manage workflow between departments
Forward thinking ability
Effective communication skills
Military Experience desirable
Strong technical and mechanical aptitude
Ability to run shop/warehouse/office with the absence of GM
Excellent analytical and problem solving skills
Manage and Track Key Performance Indicators
Proficiency in MS Office Suite: Outlook, Excel, and Word
Proven ability to effectively manage multiple projects amid changing priorities in a fast-paced environment and produce outstanding results
College degree or equivalent relevant experience required
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
626 Opco, LLC provides employment opportunities to all individuals regardless of race, color, age, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability, or genetic information.
Please note that this job description is not a complete and comprehensive list of duties and responsibilities that are required of the employee. A responsibility or duties can or will change at any time with or without notice.
