Stand Manager

High Plains Brew, LLC

Job Description: Stand Manager

Summary

The Manager assumes full responsibility for their location’s growing, profitable operation and the preservation of 7 Brew’s culture, mission statement, and values. The Manager is the leader of their crew and maintains deep connections with them and the unique nuances of business at their assigned location.

In addition to regular shifts, the Manager spends time at the stand to coach, train, perform admin duties, and otherwise ensure strong operations. The Manager reports to their Regional Manager.

Responsibilities & Duties

• Must be proficient in all Brewista duties and skill sets.
• Must be proficient in all Shift Lead duties and skill sets.
• Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, encouragement, and disciplinary action when necessary.
• Provides regular feedback to each team member on strengths and growth areas.
• Works with their crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines.
• Tracks and orders necessary inventory, small wares, and parts/equipment, while maintaining a low cost of goods sold through eliminating waste and accurate counting/ordering.
• Ensures appropriate cash handling, deposits, and change for their stand.
• Facilitates team bonding and development through regular meetings/events for their Shift Leads and Brewistas, in both one-on-one and group contexts.
• Takes ownership of solutions, whether through solving the problem themselves or looping in an approved partner or vendor – they “make it happen.”
• Ensures the crew is aware of and prepared for health inspections.
• Is always developing new leaders to step up into upcoming roles, regardless of current or upcoming needs.
• Promptly implements and communicates directives from upper management.
• Thoughtfully delegates tasks to their Senior Shift Lead, Shift Leads, and Brewistas to facilitate efficiency and appropriate development.

Work Schedule Requirements

• Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.).
• Visits the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties.
• Regularly works weekends and is available to work holidays, if necessary.
• Is always available by phone or in person to promptly address any needs at the stand.
• Must attend regional operations meetings on a period basis.

Skills and Qualifications

• Organized and punctual while working with multiple projects and deadlines.
• Works well with multiple personality types under pressure.
• Can assertively and graciously confront the crew to address operational, procedural, or cultural issues.
• Can adapt to problems and implement solutions on the fly during stressful situations.
• Can lift up to 50 lbs.
• Can stand comfortably for hours at a time.
• Can climb a ladder and use a stepladder.
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
• Can safely use a utility knife.
• Proven leadership abilities in a fast-paced environment with 45 team members.
• Beginner-level proficiency in Microsoft Office Suite.
• Can quickly and cleanly operate any position in the stand during peak hours.
• Can maintain awareness of the shift’s operations while working a position.
• Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time.
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.

Job Type: Full-time

Pay: $60,000.00 - $90,000.00 per year

Physical Setting:

• Coffee shop

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Tips

Ability to commute/relocate:

• Lincoln, NE 68510: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Barista: 2 years (Required)
• Management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location