What are the responsibilities and job description for the PC Deployment Tech position at 9th Way Insignia?
9th Way Insignia has opening for an Asset Deployment Technician to support the Department of Veterans Affairs. In this role you, will be deploying, imaging and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers and Scanners) around the VA medical center campus. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for removing old equipment and installing new equipment with limited supervision.
This position is located onsite at Veterans' Administration Medical Centers with daytime hours, occasional evening hours and the potential for weekend hours.
Qualifications:
- Minimum of 1-year experience in imaging and installing computer equipment
- Must be able to unpack, move, and install IT equipment weighing up to 25 pounds with no restrictions. Will need to frequently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch and reach to setup/remove computers/pull cords under desks and in server closets
- Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade and deployment projects as well as excellent customer service skills
- Experience with conducting routine system administration tasks and logging data in system admin logs
- Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems
- Knowledge of debugging protocols and processes
- Ability to obtain a security clearance
Preferred Qualifications:
- Experience with the ServiceNow ticketing system a plus
- Experience with the VA
- Public Trust clearance
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
All positions will require successful candidates to obtain and show proof of a COVID-19 vaccination (or medical/religious exemption) on the first day of employment. 9th Way Insignia is an equal opportunity employer and will provide reasonable accommodation to those individuals who cannot be vaccinated.
9th Way Insignia
9th Way Insignia is an emerging Service-Disabled, Veteran-Owned Small Business (SDVOSB) committed to working with our clients to provide next-generation, results-oriented technology—on time and under budget—in health I.T., infrastructure design and build, cybersecurity, cloud solutions, and data analytics. To learn more about 9th Way Insignia, our benefits, and other career opportunities, please visit our website.
9th Way Insignia is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. To request a reasonable accommodation or inquire about the physical requirements or work conditions, contact hr@9th-way.com.
