Demo

Site Supervisor

A & A
Bronx, NY Full Time
POSTED ON 8/13/2024 CLOSED ON 9/12/2024

What are the responsibilities and job description for the Site Supervisor position at A & A?

The focus of the role is to provide day to day outstanding cleaning and maintenance service to our customers.

Site Supervisor

Full Time

Payrate $19.00

A&A is a leader in the commercial janitorial industry. With offices across the country, A&A services a diverse portfolio including commercial office buildings, schools, hospitals, government facilities, industrial buildings and many more. Founded in 1973, A&A has been committed to providing clean and safe environments for building occupants supporting our pledge to always put People First™.

A&A is looking for a Bilingual Site Manager for our Delaware location. The focus of the role is to provide day-to-day support to the operations team while they are out in the field. Salary position.

This role will encompass the following responsibilities

Mid-shift hours from 300 pm to 1130 pm

Physical Requirements

  • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues.
  • Support Operations team by taking preventive action to mitigate company damages
  • Identify corrective action and programs to remedy constant trends, which result in organizational losses and problems.
  • Conduct customer service surveys.
  • Forward customer complaints to proper Directors and/or Operations Managers.
  • Follow up on customer complaint’s/request, status with clients, Directors, Managers, or Supervisors.
  • Update and maintain MSDS (Material Safety Data Sheets).
  • Maintain and follow up on all Radios, Equipment and transportation repairs.
  • When needed will assist Operations Manager with e-mails, follow-ups, and letters.
  • Assist with other duties and projects as assigned.Work Location One location
  • Experience Preferred
  • Two to three years’ experience in customer service, medical facilities
  • Computer literate Microsoft word, excel, Windows
  • 75% Walking and 25% Sitting.
  • Lifting up to 50 pounds


Required education

  • High school or equivalent


Required experience

  • Supervising 2-3 years


Job Type Full-time

Payrate $19.00 per hour

Benefits

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Schedule

  • 8 hour shift
  • Monday to Friday


El objetivo del puesto es proporcionar un servicio de limpieza y mantenimiento excepcional día a día

a nuestros clientes.

Supervisor de Sitio

Tiempo Completo

Tarifa de Pago$19.00

  • Experiencia preferida
  • Dos a tres años de experiencia en servicio al cliente, instalaciones médicas
  • Conocimientos informáticos Microsoft Word, Excel, Windows


Requerimientos físicos

  • 75% Andando y 25% Sentado.
  • Levantar hasta 50 libras
  • Educación requerida
  • La escuela secundaria o su equivalente
  • Experiencia requerida
  • Supervisión 2-3 años


Tipo de trabajo a tiempo completo

Tarifa de Pago $19.00 por hora

Beneficios

Seguro dental

Seguro de salud

tiempo libre pagado

Seguro de visión

Horario de Trabajo

turno de 8 horas

de lunes a viernes

A&A es líder en la industria de limpieza comercial. Con oficinas en todo el país, A&A brinda servicios a una cartera diversa que incluye edificios de oficinas comerciales, escuelas, hospitales, instalaciones gubernamentales, edificios industriales y muchos más. Fundada en 1973, A&A se ha comprometido a proporcionar entornos limpios y seguros para los ocupantes de los edificios, lo que respalda nuestro compromiso de poner siempre a People First™

A&A está buscando un administrador de sitio bilingüe para nuestra ubicación en Delaware. El enfoque de la función es brindar apoyo diario al equipo de operaciones mientras están en el campo. Puesto de salario.

Esta función abarcará las siguientes responsabilidades

Horario de medio turno de 300 pm a 1130 pm

  • Sirve como servicio al cliente de primera línea para recibir, resolver y/o escalar consultas y problemas de los clientes.
  • Apoyar al equipo de Operaciones tomando medidas preventivas para mitigar los daños a la empresa
  • Identificar acciones correctivas y programas para remediar las tendencias constantes, que resultan en pérdidas y problemas organizacionales.
  • Realizar encuestas de servicio al cliente.
  • Reenviar las quejas de los clientes a los Directores y/o Gerentes de Operaciones correspondientes.
  • Dar seguimiento a reclamos/solicitudes de clientes, estatus con clientes, Directores, Gerentes o Supervisores.
  • Actualizar y mantener MSDS (Hojas de Datos de Seguridad de Materiales).
  • Mantener y dar seguimiento a todas las reparaciones de Radios, Equipos y transporte.
  • Cuando sea necesario ayudará al Gerente de Operaciones con correos electrónicos, seguimientos y cartas.
  • Ayudar con otras tareas y proyectos que se le asignen. Lugar de trabajo Una ubicación

Salary : $19

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