Inside Sales, Industrial B2B

Description

A&M Industrial is a 65-year-old, family owned, leading local industrial distribution company looking for career-oriented individuals to fill critical positions on their sales and support team. The accelerated growth of the company has created full time opportunities in their New England Branch located in Springfield, VT. The company offers full medical and dental benefits as well as 401K, paid holidays and vacation.

The A&M Way is the fabric of our company and the essence of our value system. It guides our behaviors and practices, and defines how we relate to each other, our customers, and our business partners. This is who we are, the culture that drives our performance and extraordinary success. Contact us to learn more about the A&M way. 

Inside Sales Representative will have proven background in inside sales – ideally in the cutting tool/industrial products space with excellent customer service, sales skills, MS Office skills and be self-motivated.

Essential Duties and Responsibilities: 

• Generate new and repeat sales by providing product quotations and technical information in a timely manner.

• Determine clients’ requirements and expectations in order to recommend specific products, services and/or solutions.

• Accurately process client transactions such as orders, quotes or returns.

• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering featured promotional sale items.

• Obtain accurate information from vendors relating to product shipment dates and expected date of delivery.

• Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.

• Manage time effectively, meet personal goals and work effectively with other members of the team.

• Communicate to the purchasing department unexpected increases or decreases in demand for products.

• Follow company policies and procedures.

• Present a professional image at all times to clients and vendors.

• Excellent written and oral communication.

Light shipping/receiving duties, averaging 1-5 boxes/day, typically weighing 10lbs/box or less

Work Environment: 

This job operates in a mixed use office/industrial building. There is also the possible opportunity of working from home. The office is a smoking/drug free environment.

Physical Demands: 

This role is performed primarily while seated. However, certain duties also require standing, walking, and carrying. This position does require the ability to lift and carry boxes weighing an average of 10 lbs/box.

Other Duties: 

Please note this job description is not designed to be a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Successful applicants will be required to pass a pre-employment background check and drug screening.

Benefits:

This is a full-time position. Hours of work are Monday through Friday, 8:00 am – 5:00 pm; with a 60 minute unpaid lunch. 40 hours per week.  In addition to base salary, this position is eligible for performance-based incentives and all other benefits available to all full time employees, including participation in health/dental/vision/group life/long-term-disability insurance plans, 401k, paid holidays and vacation

A&M INDUSTRIAL, INC. is committed to equal employment opportunity. We will not discriminate against employee or applicants for employment on any legally recognized basis including, but not limited to veteran status, citizenship status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, ancestry, marital status, domestic partnership or civil union status, gender identity or expression, affections or sexual orientation, pregnancy, genetic testing and information, atypical hereditary cellular or blood trait, or any other factor prohibited by law.

Requirements

• 2-3 yrs. experience in Inside Sales or related field or manufacturing. A mechanical background would be beneficial.

• Excellent phone manner and superior communication skills.

• Accurate data entry skills.

• Experience with Microsoft Word, Excel, Outlook, Internet. Eclipse system is a plus.

• Ability to multi task in a fast paced changing and dynamic work environment.

• Strong organizational skills.

• Works well in a group/team setting with limited amounts of supervision.