What are the responsibilities and job description for the Assistant Store Manager position at A Sneaker City?
A Sneaker City is a BUY SELL TRADE sneaker and streetwear company that carries some of the most popular brands. We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in management, employee recruitment, and resell knowledge. Store manager responsibilities may include supervising assistant store managers.
Responsibilities
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
Skills
- Must be able to authenticate the products we carry and remain knowledgeable
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Concord, NC 28027: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have knowledge in the resell sneaker industry?
- Can you authenticate sneakers and clothing?
Experience:
- Customer service: 2 years (Preferred)
Work Location: One location