What are the responsibilities and job description for the Technician B position at AAA Auto Club Group?
I. Position Description
Primary Duties and Responsibilities (details of the basic job functions):
Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained. Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant.
- In an efficient and productive manner, performs automotive repairs, adjustments and maintenance procedures as outlined on repair order for which Technician is trained. (Performs all Service Technician C duties plus front-end and brake work and similar level activities.)
- Drives vehicles into service bay, prepares them for and completes digital vehicle inspection.
- Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance.
- Maintains cleanliness of shop and work areas, performs other duties as necessary.
Supervisory Responsibilities (briefly describe, if applicable, or indicate None):
none
Why AAA:
You enjoy helping others and are focused on driving results. You have lots of choices of who to work with. What makes us different:
- We help others.
- As a member organization, AAA is passionately committed to providing our members and customers with Value, Safety, and Total Peace of Mind in all things related to Automotive, Travel, Insurance and Member Benefits.
- We are focused on growth.
- We are 2 million plus members strong with continued job growth over the past 20 years and counting. Build your skills, experience and thrive in a company that has a demonstrated track record of stability & growth.
- State of the Art Repair equipment
- Online training available from industry leading strategic vendors at no cost to you
- ASE preparation via online training
- ASE Certification Exam reimbursement
- Bonus for each ASE test/recertification passed
- In the state of NC, we pay for State Inspectors License
- We are 2 million plus members strong with continued job growth over the past 20 years and counting. Build your skills, experience and thrive in a company that has a demonstrated track record of stability & growth.
- We offer a competitive Total Compensation package.
- You know compensation goes way beyond bring home pay. AAA offers best in class benefits. . . excellent medical coverage, dental, vision, etc. . .
- Free AAA membership
- Free uniforms
- Free shoes
- Up to 3 weeks of vacation your first year
- 11 paid holidays
- We offer profit sharing, and 401k with matching contributions.
- Automatic 4% 401K contribution by the company
- 401K match of 50% up to 6% contribution
- (6% personal contribution @ 50% match = 3% company contribution 4% automatic company contribution = 7% of your annual income)
- Competitive Pay Range starting at $46,700/year
- Paid bi-weekly
- Bonus incentives
- We are committed to work-life balance. We provide vacation, AND paid time off.
- Closed Sunday
- Shorter workdays than competitor (we close at 6pm)
- Monday – Friday, hours are 7:30am-6pm
- Saturday, hours are 8am to 4pm
- Closed major holiday
II. Required Qualifications (these are the minimum requirements to qualify)
Education (include minimum education and any licensing/certifications):
- High School diploma, GED or Technical school graduate, certification
- Must possess and maintain 4 ASE certifications (or their equivalents) A4-Suspension & Steering, A5-Brakes, plus 2 other A certifications
- Must possess valid driver’s license
Experience:
- 3 years minimum experience repairing vehicles at a dealership or automotive center.
Knowledge and Skills:
- Knowledge of automotive and/or truck systems, tools and technical resources and training to independently perform a variety of basic to complex repairs and maintenance of automobile and truck vehicles.
- Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area.
- Ability to consistently provide exceptional customer service and improve customer service score
- Ability to prioritize and deliver work on time.
- Ability and basic leadership skills to mentor and train lower level Technicians to help them be successful.
III. Preferred Qualifications
- ASE certifications (or their equivalent): A4-Suspension & Steering, A5-Brakes, plus 2 other A certifications
- State inspection certificate where applicable
- AC 609 Certification
IV. Work Environment
- May experience loud noises and odors intermittently in the shop environment.
- Must have own tools appropriate for their skill level for use in the Center.
Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Salary : $46,700 - $0
