Sales Associate, Travel Contact Center

AAA Club Alliance
Home, KS Full Time
POSTED ON 5/11/2024 CLOSED ON 7/13/2024

What are the responsibilities and job description for the Sales Associate, Travel Contact Center position at AAA Club Alliance?

Why work for AAA Club Alliance?

  • Work from home.
  • Computer equipment provided.
  • 6 Paid Company Holidays plus 2 floating Holidays
  • Paid virtual training.
  • Company- wide Career mobility opportunities
  • Nearly 4 weeks of Paid Time Off in addition to paid Holidays

In Addition, We Also Offer

  • Competitive hourly rate $15.50 - $18.00 (based on salary zone) plus monthly incentive program.
  • 401(k) plan with company match up to 7%.
  • FREE AAA membership
  • Medical, Dental, Vision and Prescription coverage
  • FREE Life Insurance
  • Auto repair, travel, and merchandise discount
  • Tuition reimbursement

AAA Travel Sales Associates support member sales and service on multiple levels, by handling incoming calls and/or emails related to commodity travel products such as hotel, air and car reservations.

In addition, AAA Sales Associates in our Travel Contact Center also:

  • Serve members and clients on the telephone, email, and web chat by providing Air, Car, Rail & Hotel reservations. A concentration on Diamond Elite and Preferred vendor products is required.
  • Book and council members on domestic hotels and cars.
  • Operates and is familiar with applicable automated airline reservation and ticketing system.
  • Provides best possible customer service and meet or exceed established production goals.

Do you have what it takes to be a AAA Travel Sales Associate:

  • This is a work from home position, candidates must live within our territory (
  • Connecticut
  • Delaware
  • Indiana
  • Kansas
  • Kentucky
  • Maryland
  • New Jersey
  • Ohio
  • Oklahoma
  • Pennsylvania
  • South Dakota
  • Virginia
  • Washington, DC
  • West Virginia)
  • 1 year Retail Sales and/or Travel experience.
  • Work experience to include Invoicing.
  • Must be able to work one weekend day each week (shorter hours) - steady schedule. Choice of schedules.
  • Extensive knowledge of worldwide geography.

Work Schedules: (TBD) 1st shift with one weekend day to be included with less hours.

Training requirement: (TBD) Monday - Friday (9:00 a.m. - 5:30 p.m. EST) for the first 5 weeks. Work schedule will begin after training is completed. Paid Training. All computer equipment provided by AAA Club Alliance.

#US

AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.

Our Investment In Diversity, Equity, And Inclusion

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category

Sales

Salary : $16 - $18

SALES ASSOCIATE in SMITH CENTER, KS S10856
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LEAD SALES ASSOCIATE-PT in SMITH CENTER, KS S10856
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LEAD SALES ASSOCIATE-FT in SMITH CENTER, KS S10856
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