What are the responsibilities and job description for the Travel Advisor position at AAA Club Alliance?
You will love being a part of our team at AAA if you have a passion for adventure and want to help our members fulfill their travel dreams!
As a AAA Travel Advisor , you aren’t just selling a product, you are helping our members to experience excitement and adventure through our vast array of travel services and industry partners. Every day is an opportunity for you to share your zest for creating life-long memories through travel. Our Travel Advisors have the opportunity to provide members with the excellent customer service they have grown to expect, while sharing their knowledge and expertise from their own travel experiences. At AAA, your success is our success!
AAA Club Alliance is an exciting place to work. We strive to provide a secure working environment with many opportunities for career advancement.
At AAA, we encourage our team members to grow in their careers by helping to identify their passions and strengths. In addition to hands on experience, we offer extensive training and professional development every step of the way, including paid familiarization (FAM) Study trips.
To the qualified candidate, we offer:
- Convenient Store Hours: Monday - Friday, 8AM to 6PM, and Saturday, 8AM to 3PM (37.5 hour work week, no Sundays)
- The pay range for this role is $18.00-$20.00 per hour, along with monthly performance-based incentives for achieving established production tiers
- Comprehensive health benefits package
- Over 3 weeks of paid time off accrued during the first year
- Paid time off to volunteer
- Tuition reimbursement and professional designation programs
- 401(K) plan with company match
- Complimentary AAA Premier level membership
What You’ll do:
- Sell international and domestic travel packages including cruises, land packages, air travel, car and hotel
- Educate our clients on preferred travel products and services offered by the Agency
- Successfully meet or exceed goals through relationship development with our members as well as growing your client base through new business referrals
- Cross-sell relevant products to enhance the travel experience such as the AAA Travel Advantage Visa Credit Card
- Prepare and process relevant travel documents and invoices in an organized and efficient manner.
- Comply with and remain educated on current Airline Reporting Corporation (ARC) regulations and AAA Club Alliance policies and procedures
What we are looking for:
- A high school diploma or equivalent (a graduate of an accredited travel school preferred)
- Minimum of 2 years sales experience required; Travel Industry and/or personal travel experience preferred
- Excellent communication and customer service skills
- Proficient computer skills including the ability to multitask in several websites and programs
- Knowledge of Geography and current world events
AAA Club Alliance (ACA) is an Equal Opportunity Employer.
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Sales
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Salary : $18 - $20
