Insurance Agent

Overview

Sells all Insurance products, meeting sales and quality goals; follows prescribed department policies and procedures to ensure accurate processing of payments and client information; provides Five Diamond Service delivery during all sales and service transactions.

Responsibilities

Sells all Insurance products and services, meeting or exceeding sales goals; compiles coverage and rating information; confirms insurers underwriting criteria, coverage and premium data and furnishes the client with the best coverage and premium proposals; may photograph homes of prospective homeowner insurance clients. (20%) Develops complete familiarity with Insurance Company & Agency tolerance for exposure; works with Quality Assurance and Underwriting department to assess non-standard coverage limitations and binding restrictions, minimizing errors and omissions exposures; assists with the resolution of issues as necessary. Thorough knowledge of general insurance practices, including knowledge of the scope of an agent's authority. (20%) Provides Five Diamond Service to assist clients with answering questions or resolving problems; contacts Insurance company service staff for assistance when required. (20%) Builds professional relationships with clients, Insurance Company representatives, dealerships, real estate agents, etc., to ensure success of AAA Insurance and to broaden community knowledge of AAA Insurance products and services; works with fellow Club Insurance professionals to engender a teamwork atmosphere. (20%) Demonstrates initiative to develop leads and prospects, responding to referrals in a time effective manner; participates in sales programs designed to develop insurance prospects; maintains prospect files on CRM. (10%) Follows department policies and procedures for the receipt and processing of all new and renewal insurance payments; ensures Insurance clients understand the applications, payment, cancellation and endorsement policies and procedures; works with Accounting to resolve issues as necessary. (10%)

Qualifications

Education/Licenses/Certifications: High School diploma or GED Associates degree preferred Valid P&C License required Must acquire Life, Accident & Health (LA&H) license within 2 years Service Tier Insurance designation (ARC, CISR, ACSR) preferred Experience: 1-2 year required Insurance Experience 2 years Sales Experience Skills & Abilities Communication skills, with focus on relationship building and customer service Ability to function as a team member Ability to adapt to changing priorities and conditions Ability to perform tasks with great accuracy and attention to detail Ability to multi-task in a fast-paced environment required Ability to operate a computer with relevant software applications Analytical skills to assess a situation, make decisions and apply Insurance Agency policies and procedures