What are the responsibilities and job description for the Pediatric Front Desk position at AAA Pediatrics?
RECEPTIONIST:
Bilingual English - Spanish
- Provides support to the office manager, physicians, billing, clinical staff and most importantly, the patient.
- Provides exceptional customer service.
- Responsible for greeting all patients in a courteous, professional, and timely manner.
- Provides friendly and efficient telephone services.
- Registers patients in EMR system, verifies demographics and updates accordingly.
- Collects co-payments, prepares patient receipts, and posts payments accurately via EMR.
- Collects external/ internal mail on a daily basis and distributes appropriately.
- Keeps reception area and waiting rooms clean and presentable at all times.
- Able to identify all accepted insurance plans and cards.
- Checks insurance eligibility; obtains patient insurances referrals as needed.
- Performs daily chart preparation ensuring that required documentation is prepared in advance to ensure efficient patient flow.
- Schedules appointments either via phone or in person.
- Respects and maintains patient privacy and dignity. Adheres to HIPAA law at all times.
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
Work Location: One location
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