Membership specialist

AAA
Dover, DE Full Time
POSTED ON 4/5/2024 CLOSED ON 4/23/2024

What are the responsibilities and job description for the Membership specialist position at AAA?

  • Become part of AAA’s established & trusted brand! We’ve been serving our members for over 100 years
  • No Sundays 37.5 hour work week
  • Bi-Weekly Pay Plus a Monthly Incentive Plan based on your individual performance
  • Over 3 weeks of paid time off accrued during the first year
  • Complimentary AAA Premier level membership

What we can offer you :

  • Convenient Store Hours : Monday - Friday, 8AM to 6PM, and Saturday, 8AM to 3PM (37.5 hour work week, no Sundays)
  • Salary starting at $17 / hour, based on experience and location
  • Monthly Incentive Plan based on your individual performance
  • Comprehensive health benefits package
  • Over 3 weeks of paid time off accrued during the first year
  • Paid time off to volunteer
  • Tuition reimbursement
  • 401(K) plan with company match
  • Complimentary AAA Premier level membership
  • Sell and process new AAA memberships.
  • Review membership coverage levels and up-sell / cross-sell upgrades and add-ons.
  • Make outbound calls to our membership base (welcome new members, offer promotions, discuss upgrade options).
  • Ensure leads are completed and documented appropriately.
  • Serve as the go-to person in the store for all membership-related items

Minimum Qualifications :

  • Have a high school diploma / GED
  • Minimum of three (3) years of sales / customer service experience
  • Have effective communication skills both written and oral
  • Proficient computer skills including the ability to multitask on several websites and programs

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion :

Last updated : 2024-04-05

Salary : $17

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