Travel Advisor

AAA East Central currently has a Travel Advisor opportunity available in our Massillon branch.

Candidates must be available to work 37.50-40.00 hours per week during the established branch office hours of Monday - Friday from 9am-5pm and Saturday's from 9am-1pm with availability to work overtime and Saturday's, as needed. This position pays $19.34 per hour for up to the first 12 months, then $17.76 per hour plus opportunities to earn incentives and commissions .

Responsibilities include, but are not limited to:
Achieve sales goals by proactively promoting, selling, and securing reservations for domestic and international leisure travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance;

Utilize GDS to research and secure reservations; also use preferred vendor websites and other supporting web based systems and functions;

Maintain travel documents, invoices, and client files in accordance with AAA standards;

Plan travel itineraries;

Process requests for travel literature and brochures;

Maintain knowledge of evolving travel industry, technology, and AAA policies, procedures, products and services.

Qualified individuals, will have:
Travel school OR minimum of one year Travel Agent work experience OR we may consider a candidate with great sales skills, above average geography knowledge and strong pc skills. Previous travel industry experience, such as airline customer service, or extensive personal travel and planning experiences may be a plus;

Above average knowledge of U.S. and international geography;

Experience with an automated reservation system. Apollo experience preferred;

Strong PC & internet skills;

Sales oriented self-starter;

Excellent communication skills, both written and verbal;

Outstanding interpersonal skills;

The availability to work within the posted hours.

Benefits:

• Extraordinary medical/dental/vision/life benefits
• 401(k) Savings plan with company match

AAA East Central is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states and 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition and long-standing reputation since 1902, we encourage you to learn more about our legendary service.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer